
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
performance bonuses
Job Description
The hiring establishment is a well-established restaurant specializing in delivering high-quality dining experiences through exceptional customer service and efficient restaurant operations. With a strong commitment to maintaining company standards and adhering to all local, state, and federal regulations, the restaurant prides itself on its continuous focus on guest satisfaction and operational excellence. Utilizing a team-oriented approach, the restaurant fosters an environment of growth, accountability, and professionalism among its employees. The company places a significant emphasis on employee development and creating a positive workplace culture, which translates into outstanding guest experiences and sustainable business success.
The role of Assistant Manager is a pivotal position within the restaurant's leadership team. The primary responsibility is to assist in managing all aspects of the restaurant's operations to ensure smooth daily functioning and to achieve short- and long-term business goals. This role involves upholding company guest service standards, managing financial controls, adhering to safety and security protocols, and ensuring compliance with company policies and government regulations. The Assistant Manager will be tasked with overseeing the recruitment, training, and development of the restaurant staff, fostering a motivating and positive work environment that supports employee retention and engagement.
This role demands a leader who is capable of driving the restaurant team towards 100 percent customer satisfaction and 100 percent compliance with all operational standards. Assistant Managers are expected to lead by example, provide timely and constructive feedback to the team, and handle employee performance matters professionally. The position requires strong competency in financial management, including labor cost control, inventory oversight, cash management, and conducting regular audits. Operational duties include ensuring that cleanliness, preventive maintenance, and food safety standards meet or exceed regulatory requirements.
Moreover, the Assistant Manager must effectively communicate with key stakeholders such as restaurant team members, management, and vendors, fostering strong working relationships and securing smooth operations. The role also involves implementing marketing programs, recognizing customer traffic patterns, and planning staff shifts accordingly to maximize business revenue. Candidates will need to be adept at managing multiple tasks simultaneously, demonstrating initiative and flexibility, and producing operational reports that support informed decision-making.
The Assistant Manager position is suitable for candidates with at least one year of restaurant management experience, ideally in the quick-service restaurant (QSR) industry. Educationally, a high school diploma or equivalent is required, with advanced education in business or restaurant management considered advantageous. The role also requires food safety certification compliant with local or state regulations and may necessitate driving duties accompanied by a valid driver’s license, insurance, and reliable transportation. Those stepping into this role must possess strong interpersonal skills, analytical ability to handle reports and inventories accurately, as well as personal effectiveness and organizational discipline.
The role of Assistant Manager is a pivotal position within the restaurant's leadership team. The primary responsibility is to assist in managing all aspects of the restaurant's operations to ensure smooth daily functioning and to achieve short- and long-term business goals. This role involves upholding company guest service standards, managing financial controls, adhering to safety and security protocols, and ensuring compliance with company policies and government regulations. The Assistant Manager will be tasked with overseeing the recruitment, training, and development of the restaurant staff, fostering a motivating and positive work environment that supports employee retention and engagement.
This role demands a leader who is capable of driving the restaurant team towards 100 percent customer satisfaction and 100 percent compliance with all operational standards. Assistant Managers are expected to lead by example, provide timely and constructive feedback to the team, and handle employee performance matters professionally. The position requires strong competency in financial management, including labor cost control, inventory oversight, cash management, and conducting regular audits. Operational duties include ensuring that cleanliness, preventive maintenance, and food safety standards meet or exceed regulatory requirements.
Moreover, the Assistant Manager must effectively communicate with key stakeholders such as restaurant team members, management, and vendors, fostering strong working relationships and securing smooth operations. The role also involves implementing marketing programs, recognizing customer traffic patterns, and planning staff shifts accordingly to maximize business revenue. Candidates will need to be adept at managing multiple tasks simultaneously, demonstrating initiative and flexibility, and producing operational reports that support informed decision-making.
The Assistant Manager position is suitable for candidates with at least one year of restaurant management experience, ideally in the quick-service restaurant (QSR) industry. Educationally, a high school diploma or equivalent is required, with advanced education in business or restaurant management considered advantageous. The role also requires food safety certification compliant with local or state regulations and may necessitate driving duties accompanied by a valid driver’s license, insurance, and reliable transportation. Those stepping into this role must possess strong interpersonal skills, analytical ability to handle reports and inventories accurately, as well as personal effectiveness and organizational discipline.
Job Requirements
- high school diploma or equivalent
- one year restaurant management experience, qsr preferred
- food safety certification according to state or local requirements
- reliable transportation with valid driver’s license and insurance for positions that require driving
- ability to take personal ownership of tasks and responsibilities
- handles constructive criticism with maturity
- ability to operate under minimal direction and supervision with self-motivation
- demonstrates discipline with excellent follow-through and attention to detail
- shows initiative and flexibility in managing multiple tasks
- leads with an optimistic approach and builds trust with employees and rapport with customers
- gives clear work direction and motivates towards excellence
- pursues job problems quickly and decisively, knows when to seek assistance
- ability to read and analyze reports and count accurate inventory
Job Qualifications
- high school diploma or equivalent
- one year restaurant management experience, qsr preferred
- food safety certification according to state or local requirements
- advanced studies in business or restaurant management helpful
- reliable transportation with valid driver’s license and insurance for positions that require driving
Job Duties
- assist in the recruitment of successful shift manager and hourly candidates for the restaurant
- implement and utilize company-defined employee orientation program
- facilitate development and training plans for the restaurant team
- build and maintain a positive and motivating work environment
- assist in conducting performance reviews for the restaurant team
- provide timely feedback and recognition
- use constructive disciplinary procedures and properly document employee performance
- ensure communication channels and problem resolution is available on all shifts
- ensure restaurant meets company guest standards
- lead the restaurant team by example to ensure 100 percent guest satisfaction
- deliver at or above company standards in vocs initiatives
- utilize blast when resolving guest complaints and empower the restaurant team to resolve guest complaints
- track, complete and manage the restaurant’s financial controllables including use of automated tracking systems, managing employee labor, overtime, food, supplies within company standards, conducting audits, cash management and making bank deposits
- maintain and protect all company assets
- develop core behaviors and standards
- ensure compliance with all training standards
- maintain operational updates and keep restaurant manuals up to date
- follow proper opening, closing, and safety and security procedures
- maintain cleanliness and preventive maintenance programs
- ensure compliance with all municipal, state and federal codes with health inspections and sanitation procedures
- complete employee and restaurant paperwork in a timely manner
- comply with and ensure execution of all company policies
- implement and execute all marketing programs to their fullest
- recognize business generators and traffic patterns and plan shifts accordingly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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