Assistant Manager - 739 W Dove

The company is a well-established restaurant operation committed to delivering exceptional customer service and maintaining high standards in food safety, employee training, and operational efficiency. Renowned for its dedication to quality and guest satisfaction, the restaurant has built a strong reputation in the community and continues to expand its team to support long-term success and growth. With a focus on creating a positive work environment and ensuring compliance with regulatory standards, the company values integrity, teamwork, and excellence in service.

The Assistant Manager position is a pivotal role within the restaurant's management team, responsible for assisting in the day-to-day operations and overall management to meet the fiscal and customer satisfaction goals of the establishment. This role involves adherence to company guest service standards, performing audits, managing administrative tasks, supporting human resource functions, and overseeing safety and security policies. The Assistant Manager is instrumental in training and developing the restaurant team, ensuring all members are well-equipped to provide outstanding service and uphold company standards.

Key responsibilities include supporting recruitment for shift managers and hourly staff, implementing employee orientation programs, and facilitating ongoing development and training. The Assistant Manager fosters a motivating and positive work environment, manages employee relations through performance reviews and timely feedback, and escalates critical HR issues as appropriate to maintain legal and company compliance. Ensuring the restaurant consistently meets guest service and food safety standards is also a primary focus, along with leading the team by example to achieve 100% customer satisfaction.

Financial management is another core element of the role, including monitoring labor costs, managing inventory and supplies, conducting audits, and handling cash management duties such as making bank deposits. The Assistant Manager is responsible for maintaining operational standards, updating restaurant manuals, and ensuring compliance with municipal, state, and federal regulations, particularly safety, sanitation, and food handling protocols.

Effective communication is essential, as the Assistant Manager must maintain open channels within the team, use company communication tools, and coordinate with internal and external stakeholders to address maintenance, repairs, or other operational needs. Marketing initiatives are also supported, with a focus on executing programs to drive business and plan staffing according to customer traffic patterns.

The role requires a high level of personal effectiveness, organization, collaboration, management skill, and analytical ability. Candidates should possess a high school diploma or equivalent, have at least one year of restaurant management experience (preferably in quick service restaurants), and hold relevant food safety certification. Reliable transportation and a valid driver's license are required for this position.

Overall, the Assistant Manager role offers an exciting opportunity to contribute significantly to the restaurant's success by ensuring operational excellence and fostering a high-performing team dedicated to outstanding guest service.