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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
Free Meals
medical benefits
401k Retirement Plan
career advancement
Tuition Reimbursement
Health and wellness programs
Employee Discounts

Job Description

KFC is one of the world’s most recognized quick-service restaurant brands, renowned for its signature fried chicken and welcoming dining experience. Founded with the spirit of delivering crave-worthy food with exceptional customer service, KFC has grown into a global leader in the fast-food industry. The brand prides itself on maintaining high standards of food quality, safety, and customer satisfaction while fostering a culture of equity, inclusion, and professional growth for its employees. As part of a vast network of restaurants, KFC emphasizes teamwork, community engagement, and delivering memorable dining experiences to millions of customers every day.

The role of Assi... Show More

Job Requirements

  • 2+ years of restaurant or retail management experience
  • Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent
  • Possess strong communication skills for conducting performance appraisals, disciplinary actions and employee motivation
  • Adhere to corporate policies, procedures and Occupational Health and Food Safety standards

Job Qualifications

  • 2+ years of restaurant or retail management experience
  • Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent
  • Possess strong communication skills for conducting performance appraisals, disciplinary actions and employee motivation
  • Adhere to corporate policies, procedures and Occupational Health and Food Safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the Restaurant General Manager's absence
  • Collaborate with the Restaurant General Manager in assessing team performance, providing ongoing constructive and positive feedback
  • Address employee relations issues as they arise, determine immediate resolutions, or escalate to the Restaurant General Manager when necessary
  • Assist in sourcing, recruiting, interviewing and hiring Team Members while driving a culture of equity, inclusion and belonging
  • Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the Restaurant General Manager in facility maintenance and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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