Assistant Manager

BigFoot Java is a dynamic and growing coffee company known for its commitment to quality, community, and customer satisfaction. As a leading establishment within the fast-paced coffee industry, BigFoot Java has built a reputation for serving exceptional beverages while fostering a welcoming environment for both employees and customers. With locations primarily in the Pacific Northwest of the United States, BigFoot Java focuses on providing a legendary customer experience through skilled staff, innovative products, and a strong company culture that emphasizes teamwork and leadership.

The role of the BigFoot Java Assistant Barista Manager is a pivotal position designed for individuals who are passionate about coffee, leadership, and creating memorable customer interactions. This full-time role requires dedication to the craft of barista work while also taking on managerial responsibilities to ensure operational success. The Assistant Barista Manager not only performs the duties of a Barista but also supports the location through routine maintenance of equipment and adherence to strict health and safety standards. They play an essential leadership role by training and inspiring baristas to meet company standards and sales targets, driving both team efficiency and exceptional customer service.

This position offers an hourly wage of $18.65 with eligibility for tips when actively working as a Barista, reflecting the value placed on high-quality service and productivity. The Assistant Barista Manager is required to work a schedule that covers peak business hours, including nights, early mornings, weekends, and holidays, with shifts that rotate to enhance training and customer service delivery across the team. Alongside a competitive pay structure, employees enjoy benefits such as paid time off accrued at a rate of 0.025 per hour, 401(k) eligibility after 120 days, medical insurance eligibility after 90 days with an employer contribution, and free coffee beverages while on shift.

The role demands excellent communication skills, leadership ability, and a passion for customer experience excellence. The Assistant Barista Manager is responsible for maintaining a clean, orderly, and compliant work environment, ensuring all food safety, labor, and health regulations are met. This includes overseeing employee performance, managing scheduling, and handling customer complaints effectively by escalating when necessary. The position also expects proactive participation in company meetings, ongoing education in beverage preparation, equipment care, and inventory management.

BigFoot Java supports its team members through continuous training, a collaborative culture, and clear performance reviews, including a 90-day probationary period and training across multiple locations. This approach ensures that every Assistant Barista Manager develops the skills and knowledge necessary to succeed in the fast-paced coffee industry while helping the company achieve its mission of delivering a legendary coffee experience to every customer, every time.