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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Career development opportunities

Job Description

Located at 12206 W. Markham Ste 500 in Little Rock, Arkansas, our establishment is a prominent restaurant dedicated to delivering exceptional dining experiences. We pride ourselves on serving high-quality food and offering world-class customer service in a friendly and organized environment. As a dynamic and fast-paced restaurant, we emphasize teamwork, efficiency, and quality to meet and exceed our customers' expectations consistently.

We are currently seeking a motivated and experienced Assistant Manager to join our team. This position plays a vital role in ensuring the smooth operation of the restaurant during the General Manager's absence. The Assistant Manager will be responsible for managing all functions of the restaurant, including overseeing staff, maintaining product quality, and delivering outstanding customer service. The role demands strong leadership, organizational skills, and a commitment to excellence in a fast, high-volume food service environment.

The Assistant Manager will manage a team ranging from three to fifteen employees, providing on-the-job training and delegation of responsibilities to ensure efficient operations. This includes overseeing the ordering, receipt, storage, and issuing of food, equipment, and supplies, aiming to minimize waste and prevent theft. The role also involves assisting in the supervision of food preparation, sales, and service, forecasting food usage, and ensuring operational efficiency during peak periods.

In addition to management duties, the Assistant Manager is responsible for maintaining the cleanliness and organization of the shift, executing daily opening and closing procedures, and ensuring adherence to all systems and procedures. They will also audit the previous shift to confirm procedural compliance and handle cash drawer responsibilities with 100% accuracy. Customer satisfaction is a top priority, and the Assistant Manager must ensure every guest receives world-class service.

The position requires a candidate who is comfortable with technology, including computer software such as Microsoft Excel and Word, and possesses strong math skills necessary for operational tasks. Physical stamina is essential, as the role involves standing, walking, lifting up to 50 pounds, and performing various physical activities. The work environment features moderate noise levels and exposure to mechanical parts.

Applicants must be willing to work extended hours, including overtime, holidays, and weekends as business demands. A valid driver’s license, reliable transportation, current automobile insurance, and a clean driving record are mandatory. The ideal candidate must be at least 18 years old, possess strong communication skills in English, and demonstrate the ability to lead a team effectively while maintaining high standards in food safety and customer service.

This is a fantastic opportunity for individuals seeking to advance their career in restaurant management and contribute to a thriving, customer-focused dining establishment. Join our team and become a key player in delivering exceptional food and service that keeps our customers coming back.

Job Requirements

  • Must be at least 18 years of age
  • Must have a valid driver's license
  • Must have reliable transportation
  • Must have current automobile insurance
  • Must have a clean driving record
  • Physical stamina to work 50-60 hours per week
  • Willingness to work overtime, holidays, and weekends as business dictates
  • Ability to stand, walk, sit, use hands, reach with hands and arms, talk, hear, see close and at a distance, and perceive depth
  • Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl
  • Ability to lift up to 50 pounds

Job Qualifications

  • Ability to speak, read and write English fluently and clearly
  • Strong math abilities in addition, subtraction, fractions, and percentages
  • Understanding of personal computer use and software such as Excel and Word
  • Previous supervisory or management experience in a restaurant or fast food environment
  • Strong leadership and organizational skills
  • Excellent customer service and communication skills

Job Duties

  • Manages a staff of approximately three to 15 employees
  • Provides on-the-job training for all employees
  • Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste and theft
  • Assists in the supervision of preparation, sales and service of food
  • Forecasts food items
  • Estimates what amount of each food item is needed
  • Estimates what amount of each food item will be consumed per shift
  • Supervises food preparation and service operations while on duty
  • Assists in shopper during rush periods to ensure the maintenance of restaurant efficiency
  • Ensures that every customer receives world class customer service
  • Routes deliveries and supervises drivers to maximize delivery business and speed
  • Completes daily food preparation including opening procedures, meat and vegetable slicing and bread production
  • Completes closing procedures
  • Executes systems and procedures with 100% integrity and completeness
  • Completes daily and weekly paperwork
  • Responsible for 100% of the cash drawers at all times during the shift
  • Audits previous shift's systems and procedures for 100% integrity and completeness
  • Completes preventive maintenance and upkeep on store's equipment and supplies
  • Performs other related duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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