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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

KFC is a globally recognized fast-food restaurant brand known for its delicious fried chicken and warm customer service. Operating under a franchise model, each restaurant is independently owned and managed, allowing for a unique opportunity to work in a dynamic and fast-paced environment that prioritizes both quality and community. As a leading brand in the quick-service restaurant industry, KFC continuously strives to deliver a memorable dining experience that caters to a diverse customer base. This commitment to excellence extends not only to the food served but also to the culture built within each location, fostering a family-oriented atmosphere where teamwork and efficient operations thrive.

The Assistant Manager role at KFC serves as a critical training ground for individuals aspiring to grow into restaurant management positions. This role offers a hands-on leadership experience where you will directly influence both the business outcomes and the development of your team. By partnering with the Restaurant General Manager, you will take ownership of key success metrics and lead initiatives to achieve operational goals. Your responsibilities will span ensuring a positive guest experience marked by friendly interactions, maintaining a clean restaurant environment, and delivering hot and fresh meals that meet KFC’s high standards.

In addition to managing daily operations, the Assistant Manager is instrumental in mentoring and growing the team. This involves recruiting new hires, facilitating on-the-job training, and fostering a collaborative environment that promotes open communication and shared goals. As a leader, you will set the tone for a positive workplace culture that encourages both individual and team success. Your role may also include administrative duties such as preparing work schedules, ordering food and supplies, managing daily paperwork, and handling deposits.

This position demands punctual attendance, enthusiasm, a customer-centric approach, and the physical capability to perform tasks such as heavy lifting and extended standing. Candidates must be capable of adhering to safety protocols around high-temperature equipment and maintaining confidentiality regarding company operations. This job, located within an independently owned KFC franchise, gives you the unique experience of belonging to a recognized brand while working under local ownership that values strong leadership and team development. If you are goal-oriented and enjoy a fast-paced environment where your leadership directly impacts business performance and guest satisfaction, this role provides an excellent pathway to develop your restaurant management career.

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant or retail management preferred
  • ability to lift 25-85 pounds
  • capacity for extended standing
  • hearing in normal range due to auditory alarms
  • punctual and reliable attendance
  • ability to maintain confidentiality
  • manual dexterity required for food handling and cleaning

Job Qualifications

  • Proven leadership capabilities in a fast-paced environment
  • experience with team training and development
  • strong communication skills
  • ability to handle cash and perform daily administrative duties
  • commitment to high standards in customer service and cleanliness
  • ability to work extended hours and manage physical job requirements
  • enthusiasm and a positive attitude

Job Duties

  • Partner with the restaurant general manager on success metrics and lead restaurant team to reach goals
  • ownership of the guest experience that includes friendly interactions, a clean restaurant and hot and fresh meals
  • grow and mentor team through training and hiring
  • effectively communicate goals, promotions, business updates, etc
  • lead the overall positive and collaborative family environment
  • may include preparing work schedules
  • may include ordering food and supplies
  • may include preparing daily paperwork
  • may include making daily deposits
  • employee on-the-job training

Job Criteria

Experience

Entry Level (1-2 years)


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