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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal
medical benefits
401k Retirement Plan
career advancement
Tuition Reimbursement
Health and wellness programs
Employee Discounts
Job Description
KFC is a globally recognized fast-food restaurant chain specializing in delicious fried chicken and other complementary menu items. As part of the Yum! Brands family, KFC has established itself as a leader in the quick-service restaurant industry by offering high-quality food, consisting customer service, and a welcoming atmosphere. Operating thousands of locations worldwide, KFC continues to expand its reach by delivering consistent and memorable dining experiences that emphasize innovation, brand excellence, and community engagement. The company places a strong emphasis on values such as equity, inclusion, and belonging, fostering a work environment where team members feel empowered and motivated to... Show More
Job Requirements
- Two or more years of experience in restaurant or retail management
- Ability to assist with profit and loss management through cash control, security procedures, inventory maintenance, labor management, and reviewing financial reports
- Ability to ensure all employees receive proper training and resources
- Commitment to promoting equity, inclusion, and belonging
- Strong communication skills for motivating and training employees and conducting performance appraisals
- Ability to adhere to corporate policies, procedures, and Occupational Health and Food Safety standards
Job Qualifications
- Experience in restaurant or retail management for 2 or more years
- Strong communication skills for conducting performance appraisals and training employees
- Ability to lead and motivate a team
- Experience sourcing, recruiting, and hiring team members
- Familiarity with cash control, security procedures, and financial report review
- Commitment to upholding corporate policies, Occupational Health and Food Safety standards
- Demonstrated ability to promote equity, inclusion, and belonging in the workplace
- Proven track record in providing constructive and positive employee feedback and resolving employee relations issues
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing, and hiring team members, while driving a culture of equity, inclusion, and belonging
- Assist with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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