Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Holiday pay
Tuition and certification assistance
Medical Coverage
prescription drug coverage
Dental Insurance
Vision Insurance
401(k) savings plan
back-up child and elder care
Company provided uniforms and tools
Employee Discounts

Job Description

Valvoline Instant Oil Change (VIOC) is a leading quick lube service provider known for efficient and quality automotive maintenance. As a part of Valvoline, a trusted name in the automotive industry with decades of experience, VIOC is dedicated to delivering excellent customer service and high-quality oil change services in a timely manner. The company prides itself on a strong commitment to its people, diversity, and career advancement opportunities. VIOC operates numerous service centers across the country, focusing on creating a welcoming, inclusive workplace for employees of varied backgrounds and experiences. Women, people of color, LGBTQIA+ individuals, veterans, and persons with disabilities are strongly encouraged to apply, reflecting the company's commitment to equality and diversity in its recruitment process.

This role is for an Assistant Service Center Manager (ASCM) at VIOC. The ASCM acts as the right hand to the Service Center Manager and plays a crucial role in building and maintaining a high-performance team that differentiates VIOC's service experience from competitors. This position combines hands-on automotive work, such as performing oil changes and vehicle maintenance, with leadership responsibilities, including advising, training, and supervising hourly employees. The ASCM is essential in ensuring the service center operates smoothly, maintaining high standards in customer service, safety compliance, and operational efficiency. The role is perfect for individuals who enjoy working on cars, engaging with customers, and leading a team in a fast-paced retail service environment.

The position offers competitive weekly pay starting at $21 per hour, along with paid on-the-job training, meaning no prior automotive experience is necessary. The work schedule is flexible and avoids late evenings and holidays, making it suitable for individuals seeking work-life balance. Employees benefit from paid time off, holiday pay, tuition and certification assistance, and access to an online university to support career growth and ongoing education. Additional perks include medical, prescription drug coverage with Health Savings Account contributions, dental and vision insurance, and a 401(k) savings plan with a 100% company match up to 5%. Valvoline promotes from within, demonstrating a strong commitment to the professional development of its employees.

As an Assistant Service Center Manager, you will be involved in various operational tasks such as assisting with inventory management, labor oversight, and financial performance monitoring of the service center. You will provide a warm and friendly greeting to customers, build trust for repeat business, and maintain a clean, organized, and safe service environment. Furthermore, you will uphold Environmental, Health & Safety compliance and other relevant policies and procedures, ensuring the service center meets all regulatory requirements. The role demands physical stamina as it includes standing for extended periods, occasional lifting up to 50 pounds, working in environments without climate control, and mobility activities like twisting, stooping, and bending.

Valvoline Instant Oil Change is an Equal Opportunity Employer encouraging all qualified applicants to apply without discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status. Reasonable accommodations are provided for applicants with disabilities during the recruitment and selection process. Overall, this career opportunity at VIOC offers a fulfilling role for those passionate about customer service, automotive care, and leadership with clear pathways for professional growth in a supportive and inclusive company culture.

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • English fluency in reading, writing, and speaking

Job Qualifications

  • High school diploma or equivalent
  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • English fluency in reading, writing, and speaking
  • Ability to occasionally lift up to 50 pounds and stand for extended periods
  • Comfortable working in a non-climate-controlled environment
  • Full mobility with ability to twist, stoop, and bend

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health and Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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