Assistant Manager

We are a locally owned and operated Dunkin' franchise committed to delivering exceptional customer service and fostering a positive working environment for our employees. Established as part of the worldwide Dunkin' brand, which started in 1950 in Quincy, Massachusetts, Dunkin' has grown into the world's leading baked goods and coffee chain, serving over 3 million customers daily. With a menu featuring 52 varieties of donuts, an extensive selection of coffee beverages, bagels, breakfast sandwiches, and other baked goods, we pride ourselves on quality products and community engagement.

As a Dunkin' franchisee, we operate a fast-paced, high-energy environment where team members interact with loyal customers every day, emphasizing teamwork, integrity, and outstanding service. We value hardworking and enthusiastic employees and prioritize their growth and success within our organization.

The Assistant Manager role is a key leadership position responsible for overseeing day-to-day restaurant operations, ensuring both excellent customer service and financial performance. This position requires a hands-on approach to managing the store, leading and motivating a team, and executing the company’s business plan effectively. The Assistant Manager handles various responsibilities such as hiring and training employees, fostering a cooperative team atmosphere, and ensuring compliance with all health and labor regulations. Acting as a role model, the Assistant Manager upholds the high standards set by both Dunkin' and the franchise, working with integrity and professionalism in all aspects of the business.

Key duties include driving sales and profitability, managing employee performance, and creating a productive work environment. This role demands strong leadership qualities, problem-solving skills, excellent communication, and the ability to multitask under pressure. While previous managerial experience is preferred, it is not required; however, candidates must have fast food or quick service restaurant experience and a genuine passion for delivering exceptional customer service.

We offer a team-oriented workplace with competitive wages and opportunities for career growth to those who demonstrate commitment and hard work. By joining us, you become part of a global brand while benefiting from the close-knit culture and independent spirit of a local franchise. Please note that employment is directly with the franchisee, not the Dunkin' Brands corporate entity, and wage and benefit programs may vary.