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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Two weeks' vacation
Paid Time Off
free meal
medical benefits
career advancement
Professional Development
Scholarship Opportunities
KFC Foundation programs

Job Description

KFC is one of the world’s most recognized fast-food restaurant chains, known for its delicious fried chicken and distinctive brand. With a longstanding commitment to quality, customer satisfaction, and community involvement, KFC continues to lead in the quick-service restaurant industry. The company prides itself on fostering a diverse and inclusive culture, emphasizing equity, teamwork, and career growth for its employees. KFC operates globally with thousands of locations, each striving to provide a welcoming environment and exceptional dining experiences for customers.

As an Assistant Manager at KFC, you will play a pivotal role in maintaining the restaurant's standards and supporting t... Show More

Job Requirements

  • 2 plus years of restaurant or retail management experience
  • Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values promoting equity, inclusion and belonging in the restaurant
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent supporting the RGM in the hiring process
  • Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
  • Adhere to corporate policies, procedures and Occupational Health and Food Safety standards

Job Qualifications

  • Minimum 2 years of restaurant or retail management experience
  • Strong communication skills for conducting performance appraisals, taking disciplinary actions and motivating and training employees
  • Ability to lead efforts in individual and team recognition, collaboration and motivation
  • Experience in identifying and recruiting exceptional talent
  • Knowledge of corporate policies, procedures and Occupational Health and Food Safety standards
  • Capacity to champion KFC's culture and values promoting equity, inclusion and belonging
  • Proven ability to assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee team members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the Restaurant General Manager's absence
  • Collaborate with the RGM in assessing team performance and providing ongoing constructive and positive feedback
  • Address employee relations issues as they arise and determine immediate resolutions or escalate to the RGM when necessary
  • Assist in sourcing, recruiting, interviewing and hiring team members while driving a culture of equity, inclusion and belonging
  • Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the RGM in facility maintenance and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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