Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.75
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Tuition and certification assistance
medical and prescription drug coverage
Dental Insurance
Vision Insurance
401(k) savings plan
Employee Discounts
back-up child and elder care
Company provided uniforms and tools

Job Description

Valvoline Instant Oil Change (VIOC) is a leading provider of quick and convenient automotive services across the United States. Renowned for delivering exceptional oil change experiences, VIOC has built a reputation based on customer trust, efficient service, and high-quality automotive maintenance. As a forward-thinking company, Valvoline Instant Oil Change values diversity and inclusion, fostering a welcoming workplace environment that embraces team members from all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities. VIOC’s operational philosophy emphasizes the importance of its people, considering employees as the cornerstone of its success and the key to differentiating its services from the competition. The company offers competitive compensation, comprehensive training, and a clear career advancement path, making it an attractive employer in the automotive service sector.

The role of Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change is a pivotal position that supports the Service Center Manager in delivering an outstanding service experience. This full-time, hourly position offers competitive weekly pay starting at $19.75 per hour, paired with a flexible schedule that excludes late evenings and holidays, creating a balanced work-life environment. The ASCM function blends hands-on automotive service tasks with leadership responsibilities, embodying both the technical skills and people management capabilities required to build and maintain a high-performance team. This role is essential in ensuring operational excellence, from performing oil changes and routine car maintenance to overseeing daily service center operations and guest interactions.

The ASCM leads by example through advising, training, and supervising hourly employees to ensure each team member is skilled, motivated, and aligned with company standards and values. A key focus is on nurturing a positive workplace culture, emphasizing trust-building and customer loyalty. Beyond team management, the Assistant Service Center Manager works closely with the Service Center Manager on critical behind-the-scenes tasks including inventory management, labor cost control, and financial performance monitoring. They also ensure the service center remains clean, well-organized, safe, and compliant with environmental and safety regulations. This role is ideal for a candidate who thrives in a dynamic work environment and is committed to professional growth, as VIOC prioritizes internal promotions and offers extensive training and tuition assistance.

In summary, the Assistant Service Center Manager position at Valvoline Instant Oil Change offers a unique combination of hands-on automotive work and leadership in a supportive, inclusive company culture. Candidates can expect to gain valuable experience, enjoy a competitive benefits package including paid time off, health and dental insurance, 401(k) plans with company matching, and more. With an emphasis on career development and diversity, Valvoline Instant Oil Change invites individuals who are passionate about automotive service and leadership to join their team and advance their careers in this fast-growing sector.

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • English fluency in reading, writing, and speaking

Job Qualifications

  • Six months of supervisory experience preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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