
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
performance bonuses
Job Description
Our restaurant is a well-established dining establishment focused on delivering a superior customer experience through quality food, friendly service, and a safe and enjoyable environment. We pride ourselves on fostering a positive work culture that supports career development and team growth. As a fast-paced quick service restaurant, we are committed to maintaining high standards in all aspects of the dining experience, from food safety, customer service, and inventory management to financial performance. Our workplace presents a dynamic and supportive environment for professionals looking to advance their careers in the hospitality and food service industry. The role of Assistant Manager is vital to this mission.
As the Assistant Manager, you will oversee the day-to-day operations of the restaurant, ensuring every element runs smoothly and meets our stringent standards. You will be responsible for managing shift schedules, deploying team members effectively, and guiding shift managers and staff to fulfill their responsibilities. Your leadership will directly impact customer satisfaction by ensuring guests enjoy a consistently positive dining experience and receive timely support during escalated situations. You will play an essential role in employee development by supervising, training, and mentoring the team to maintain excellence in service delivery. Addressing performance issues professionally and promptly will be key to sustaining high operational standards.
Your duties will also extend to overseeing food safety protocols, fostering an environment where safety is paramount for both employees and customers. Inventory management and financial accountability are other critical aspects of this role, requiring you to optimize profit margins while controlling costs through diligent policy enforcement. Strong communication skills, a positive attitude, and a proven track record in people development are crucial traits for success in this position. This full-time role offers the opportunity to become a key member of our leadership team, helping drive sales growth and contribute to the overall success of the restaurant.
As the Assistant Manager, you will oversee the day-to-day operations of the restaurant, ensuring every element runs smoothly and meets our stringent standards. You will be responsible for managing shift schedules, deploying team members effectively, and guiding shift managers and staff to fulfill their responsibilities. Your leadership will directly impact customer satisfaction by ensuring guests enjoy a consistently positive dining experience and receive timely support during escalated situations. You will play an essential role in employee development by supervising, training, and mentoring the team to maintain excellence in service delivery. Addressing performance issues professionally and promptly will be key to sustaining high operational standards.
Your duties will also extend to overseeing food safety protocols, fostering an environment where safety is paramount for both employees and customers. Inventory management and financial accountability are other critical aspects of this role, requiring you to optimize profit margins while controlling costs through diligent policy enforcement. Strong communication skills, a positive attitude, and a proven track record in people development are crucial traits for success in this position. This full-time role offers the opportunity to become a key member of our leadership team, helping drive sales growth and contribute to the overall success of the restaurant.
Job Requirements
- High school diploma or GED
- 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including profit and loss responsibility
- basic personal computer literacy
- must pass background check criteria and drug test
- must have reliable transportation
- able to tolerate standing, walking, lifting up to 50 lbs
Job Qualifications
- High school diploma or GED
- 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail environment, including profit and loss responsibility
- basic personal computer literacy
- strong leadership and communication skills
- positive attitude
- proven track record of people development
Job Duties
- Shift management - ensure that shift managers and team members complete their tasks
- involved in scheduling shifts and deployment of team
- Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations
- Employee management - supervise employees, develop employees and train new hires
- ensure that employees consistently provide excellent service
- address performance issues
- Food safety - ensure that the restaurant is a safe place for employees and customers to work and visit
- create a strong food safety environment
- Inventory management - manage inventory and monitor the effective execution of company policies
- Financial accountability - optimize profit and control costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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