Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid training
flexible schedule
Paid Time Off
Tuition Assistance
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee Discounts
promotions from within
Back-up child care
Back-up elder care
Company uniforms and tools

Job Description

Valvoline Instant Oil Change (VIOC) is a leading service center specializing in quick and reliable oil changes and automotive maintenance. Known for its customer-focused approach and commitment to service excellence, VIOC operates numerous locations nationwide, providing convenient and expert vehicle care. The company prides itself on fostering a diverse and inclusive workplace where team members are valued and supported to grow professionally. At VIOC, the philosophy 'It all starts with our people' underscores the belief that a great team creates outstanding customer experiences. Their dedicated team members come from varied backgrounds and experiences, creating a welcoming environment for employees and customers alike. VIOC strongly encourages applications from people of color, women, LGBTQIA+, veterans, and persons with disabilities, emphasizing its commitment to an equitable work culture.

The role of an Assistant Service Center Manager (ASCM) at VIOC is pivotal in the success of each service center location. This position acts as the right hand to the Service Center Manager, helping to lead and develop a high-performance team capable of differentiating VIOC’s service experience from all other automotive providers. The ASCM is responsible not only for assisting in daily operations and performing oil changes and vehicle maintenance but also for supervising, training, and mentoring hourly employees. With a focus on teamwork, leadership, and hands-on assistance, the ASCM ensures that guests receive the highest quality of service, building trust and reinforcing customer loyalty. This role demands someone who can perform technical tasks while managing team performance, inventory, labor, and financial aspects of the center.

This is an excellent opportunity for individuals looking to step into a leadership role within a growing company with clear career advancement paths. Valvoline provides competitive weekly pay starting at $20.25 per hour and offers paid on-the-job training, meaning no prior automotive experience is necessary. Additionally, the work schedule is flexible with no late evenings or holiday shifts, supporting a healthy work-life balance. The company is also invested in the professional growth of its employees through tuition and certification assistance and access to a free online university. Other benefits include medical, dental, vision coverage, 401(k) savings plans with a 100% match up to 5%, back-up child and elder care, company-provided uniforms and tools, and a 50% discount on automotive services.

As part of VIOC’s commitment to a safe and organized work environment, the ASCM will learn and enforce Environmental, Health & Safety compliance and other internal policies and procedures. The position requires physical stamina, with the ability to occasionally lift up to 50 pounds, stand for extended periods, and work in non-climate-controlled environments. Fluency in English and a minimum of a high school diploma or equivalent are required. The ASCM role at VIOC is designed not just as a job but as a stepping stone toward broader leadership opportunities within the company. With a supportive team culture and a dedication to internal promotion, employees are empowered to advance and achieve their career goals in a respectful, fair, and motivating workplace environment.

Job Requirements

  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Qualifications

  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Ability to stand for extended periods and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Full mobility with ability to twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the SCM with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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