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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.38
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Vacation Time
Paid Time Off
Free Meals
medical benefits
401k Retirement Plan
career advancement
Professional Development
Tuition Reimbursement
Scholarship Opportunities
Health and wellness programs
Perks discounts
KFC Foundation Programs including free college tuition
Savings Match Program
Hardship assistance program
Job Description
KFC, a globally recognized fast-food restaurant chain specializing in fried chicken, is renowned for its commitment to quality, customer satisfaction, and brand excellence. As a leading brand in the quick-service restaurant industry, KFC operates numerous locations worldwide, offering a dynamic and fast-paced working environment where team collaboration and outstanding service are paramount. The company values diversity, inclusion, and personal growth, making it an attractive employer for individuals looking to thrive in hospitality and restaurant management.
The role of Assistant Manager at KFC is pivotal to the restaurant’s operational success and team performance. In this position, you will work clo... Show More
The role of Assistant Manager at KFC is pivotal to the restaurant’s operational success and team performance. In this position, you will work clo... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with Profit & Loss management including cash control, security procedures, inventory maintenance, labor management and financial report review
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values promoting equity, inclusion and belonging
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Proven ability to lead and develop teams to deliver exceptional customer experiences
- Understanding of profit and loss management and financial reporting
- Experience in recruitment and hiring processes
- Knowledge of corporate policies, procedures and Occupational Health and Food Safety standards
- Commitment to promoting equity, inclusion and belonging in the workplace
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the RGM in assessing team performance and providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion and belonging
- Assist with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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