Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
2 weeks vacation
Paid Time Off
free meal
medical benefits
career advancement
Professional Development
Scholarship Opportunities
KFC Foundation programs including free college tuition at WGU
Savings Match Program
Hardship assistance program
Job Description
KFC is a globally recognized fast-food restaurant brand known for its delicious fried chicken and commitment to delivering outstanding customer experiences. With a strong presence around the world, KFC has built a reputation for quality, innovation, and community involvement. As part of a leading quick-service restaurant (QSR) company, KFC offers exciting career opportunities for individuals passionate about the foodservice industry and customer satisfaction.
The Assistant Manager role at KFC is a dynamic and impactful position designed for individuals who thrive in fast-paced environments and are eager to lead and inspire teams. As an Assistant Manager, you will play a crucial role in supporting the Restaurant General Manager by ensuring that brand standards are upheld and that every guest enjoys an exceptional visit. Your leadership will directly influence the performance and morale of the team, making you a key contributor to the restaurant's success.
This position involves overseeing daily restaurant operations, particularly stepping into the General Manager's role when needed. You will be responsible for making important decisions that keep the restaurant running smoothly and ensure a high level of customer satisfaction. The role balances hands-on leadership with strategic management, including responsibilities such as training team members, fostering a positive workplace culture, and managing profitability through effective labor and inventory control.
The ideal candidate will demonstrate strong communication skills, a commitment to equity and inclusion, and the ability to motivate and develop employees. Working 50 hours a week, the role offers a combination of regular pay and overtime pay, reflecting the value placed on your dedication and expertise.
Joining KFC means becoming part of a vibrant company culture that values growth, recognition, and fun. You will benefit from competitive pay, bonus opportunities, comprehensive medical benefits from day one, and unique programs like the KFC Foundation Programs, which include free college tuition at Western Governors University and other financial and hardship support. KFC also supports professional development and career advancement, making this a rewarding place to grow your career in restaurant management.
The Assistant Manager role at KFC is a dynamic and impactful position designed for individuals who thrive in fast-paced environments and are eager to lead and inspire teams. As an Assistant Manager, you will play a crucial role in supporting the Restaurant General Manager by ensuring that brand standards are upheld and that every guest enjoys an exceptional visit. Your leadership will directly influence the performance and morale of the team, making you a key contributor to the restaurant's success.
This position involves overseeing daily restaurant operations, particularly stepping into the General Manager's role when needed. You will be responsible for making important decisions that keep the restaurant running smoothly and ensure a high level of customer satisfaction. The role balances hands-on leadership with strategic management, including responsibilities such as training team members, fostering a positive workplace culture, and managing profitability through effective labor and inventory control.
The ideal candidate will demonstrate strong communication skills, a commitment to equity and inclusion, and the ability to motivate and develop employees. Working 50 hours a week, the role offers a combination of regular pay and overtime pay, reflecting the value placed on your dedication and expertise.
Joining KFC means becoming part of a vibrant company culture that values growth, recognition, and fun. You will benefit from competitive pay, bonus opportunities, comprehensive medical benefits from day one, and unique programs like the KFC Foundation Programs, which include free college tuition at Western Governors University and other financial and hardship support. KFC also supports professional development and career advancement, making this a rewarding place to grow your career in restaurant management.
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion company culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the Restaurant General Manager in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Ability to champion organizational culture and values, promoting equity, inclusion and belonging
- Experience in assisting with profit and loss management, including cash control, security procedures, inventory and labor management
- Proven leadership abilities in training, coaching and recognizing team members
- Knowledge of corporate policies, procedures, and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the Restaurant General Manager in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the Restaurant General Manager when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members, while driving a culture of equity, inclusion and belonging
- Act like an owner by assisting with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the Restaurant General Manager in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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