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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Paid holidays
401K with company match
Free Meals
Income protection insurance
Employee Discounts
Career development opportunities

Job Description

Panda Express is a renowned leader in the fast-casual dining industry, specializing in American Chinese cuisine. Established in 1983 in Glendale, California, Panda Express has grown to become the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations worldwide, the company prides itself on delivering exceptional Asian dining experiences while fostering a nurturing environment for its employees, often referred to as the Panda family. This commitment extends beyond just the quality of food and service; it includes a deep dedication to the professional and personal development of their team members. By embracing family values and supporting community initiatives, Panda Express has created a culture that inspires and empowers its associates to succeed and grow within the company.

The role of Assistant Manager at Panda Express is pivotal in driving the success of individual store operations. This position involves a wide range of leadership responsibilities aimed at ensuring that each store not only meets but exceeds its financial goals and guest experience expectations. Assistant Managers are entrusted with hiring, managing, and directing associates, making critical decisions that influence daily store performance and long-term growth. As a part of the store management team, Assistant Managers undergo a comprehensive training program lasting three or more weeks, equipping them with the skills and knowledge necessary to lead effectively. This hands-on leadership training includes mentorship and ongoing career development opportunities, reinforcing Panda Express's commitment to cultivating future leaders.

Assistant Managers play an integral role in maintaining the high standards of customer service and operational excellence that Panda Express is known for. They oversee store activities, ensure compliance with food safety regulations, and foster a positive work environment that motivates team members. Flexibility is a key aspect of the role, as Assistant Managers may be required to work a varied schedule, including weekends, and are expected to be ready to serve at any store within a 50-mile radius. Physical demands include standing for extended periods, lifting up to 50 pounds, and working in a fast-paced, sometimes noisy kitchen environment. Despite these challenges, the position offers a rewarding career path with opportunities for advancement into higher management roles.

Panda Express offers an attractive compensation package complemented by a variety of benefits designed to support the health, well-being, and financial security of its employees. This includes comprehensive medical, vision, and dental insurance, paid time off, holiday pay, and participation in a 401K retirement plan with company matching. Additional perks such as free meals during work shifts, discounts at theme parks and gym memberships, income protection insurance, and educational assistance reflect the company's holistic approach to employee satisfaction. The role also permits associates to give back to their communities, further enriching their work experience.

Overall, joining Panda Express as an Assistant Manager means becoming part of a vibrant and dynamic organization with a steadfast commitment to excellence and employee growth. It is an excellent opportunity for leaders who are passionate about delivering exceptional service, nurturing a dedicated team, and building a successful career in the restaurant industry.

Job Requirements

  • High school diploma required
  • serve safe certified
  • ability to work flexible schedules including weekends
  • flexibility to work in any store within a 50-mile radius
  • ability to stand for long periods
  • ability to lift up to 50 pounds
  • effective verbal communication skills
  • ability to adapt to a fast-paced and dynamic environment
  • capacity to manage conflicts and difficult situations

Job Qualifications

  • High school diploma or equivalent
  • serve safe certification
  • prior leadership experience in a retail or food service environment preferred
  • strong communication and interpersonal skills
  • ability to work flexible hours including weekends
  • proficiency in managing teams and daily operations
  • basic financial acumen to meet store goals

Job Duties

  • Assist in hiring and training store associates
  • manage and direct team members to achieve financial goals
  • ensure delivery of exceptional guest experiences
  • oversee daily store operations and compliance with food safety standards
  • manage scheduling and labor costs
  • maintain a clean and safe work environment
  • support ongoing employee development and performance evaluations

Job Criteria

Experience

Mid Level (3-7 years)


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