Assistant Manager

Panda Express is a renowned leader in the fast-casual dining industry, specializing in American Chinese cuisine. Established in 1983 in Glendale, California, Panda Express has grown to become the largest family-owned American Chinese restaurant concept in the United States, boasting close to 2,800 locations globally. The company prides itself on delivering exceptional Asian dining experiences while fostering a culture that embraces family values and community impact. At Panda Express, the mission centers on inspiring associates to better their lives both personally and professionally, creating an environment where every team member is supported and valued. The organization is committed to equal opportunity employment and inclusivity, ensuring a diverse and respectful workplace for all associates.

The Assistant Manager role at Panda Express is a critical leadership position responsible for the efficient operation and success of a single store. The position requires overseeing various aspects of store management, including hiring, training, managing, and directing associates toward achieving financial goals and delivering an outstanding guest experience. This role involves hands-on leadership and operational responsibilities, preparing the store to meet both business objectives and customer satisfaction standards. To support new leaders, Panda Express provides a comprehensive paid Store Management Leadership Training program lasting three or more weeks, equipping the Assistant Manager with the necessary skills and knowledge to excel. This training, combined with ongoing mentorship and community support, ensures leaders are well-prepared to face challenges and thrive in a dynamic retail environment.

Panda Express offers a rewarding career path with opportunities for growth into higher management positions. Associates benefit from on-going career and leadership development, continuous education assistance, scholarships, and lucrative referral bonuses. The company supports employee well-being through a generous benefits package for full-time employees, which includes medical, vision, dental, short-term disability, and cancer income protection insurance, as well as pre-tax dependent care flexible spending accounts and a 401K plan with company match. Paid time off, paid holidays, bereavement leave, and a Leave Share Program are part of the comprehensive benefits to ensure work-life balance. Additionally, employees enjoy perks like free meals during work shifts, discounts at theme parks and gyms, and opportunities to engage in community service, reflecting Panda Express's commitment to a positive and enriching workplace.

Working as an Assistant Manager at Panda Express also requires adaptability, effective verbal communication, and the ability to manage conflicts and dynamic situations in a fast-paced environment. Candidates must be physically able to perform essential duties like lifting up to 50 pounds, standing for extended periods, and working in high-heat kitchen conditions. The company values flexibility, requiring availability to work within a 50-mile radius of the store, including weekends, and mandates food safety certification (Serve Safe). As part of Panda Express's inclusive hiring policy, reasonable accommodations are provided during the application and employment process under the Americans with Disabilities Act (ADA), ensuring all qualified individuals have equal access to employment.