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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $65,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

flexible schedules
Employee Meals
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
401K program with matching

Job Description

QDOBA Mexican Eats is a nationally recognized fast-casual restaurant chain known for its flavorful Mexican-inspired cuisine. The company prides itself on creating an inclusive environment where diversity and individuality are celebrated. With locations across the United States and Canada, QDOBA has built a reputation for high-quality food, excellent customer service, and a commitment to sustainability and community involvement. The company fosters a team-centric culture that encourages personal growth and professional development through hands-on training and leadership opportunities.

The position of Kitchen Supervisor at QDOBA offers a dynamic role for individuals passionate about restaurant operations and leadership. The role involves managing daily restaurant activities in partnership with or in the absence of the Restaurant Manager, ensuring that operational goals and exceptional guest experiences are consistently met. This position is ideal for a positive, motivated individual who thrives in a fast-paced environment and is dedicated to fostering a people-first culture. As a Kitchen Supervisor, you will have the opportunity to directly impact the brand by upholding QDOBA’s standard of excellence in food quality and guest service. Your leadership will be paramount in training, coaching, and evaluating staff, facilitating their growth into future leadership roles such as Assistant Manager.

In addition to managing operational performance and maintaining compliance with all health and safety regulations, the Kitchen Supervisor will play an active role in community engagement and guest satisfaction by responding to inquiries and resolving concerns professionally. This role requires someone who can balance strategic financial decision-making with hands-on team leadership. You will collaborate with restaurant management to analyze performance metrics and develop action plans that drive profitable sales growth. QDOBA supports its employees with competitive compensation ranging from 45,000 to 65,000 dollars per year, including base salary, bonuses, and tips. Flexible scheduling, employee meals, paid time off, and comprehensive insurance packages encompassing health, vision, and dental coverage are part of the benefits designed to support work-life balance and employee well-being. A 401K program with matching contributions further enhances the benefits package.

Joining QDOBA as a Kitchen Supervisor means becoming part of a vibrant culture that values every team member’s contribution. The company emphasizes respect, recognition, and rewards for employees, creating a workplace where everyone can flourish. This leadership role not only offers the chance to develop your career within a thriving and flavorful brand but also to contribute to a positive guest experience that keeps customers coming back. If you are a born leader, passionate about food and service excellence, and eager to make a difference, QDOBA invites you to apply and embark on an exciting journey with a company that brings flavor to people’s lives.

Job Requirements

  • high school diploma or equivalent
  • experience in restaurant management or supervisory roles
  • ability to lead and motivate a team
  • excellent communication skills
  • knowledge of food safety standards
  • ability to manage budgets and analyze financial data
  • problem-solving and decision-making skills
  • flexibility to work varied schedules
  • commitment to comply with labor laws
  • capability to deliver excellent guest service

Job Qualifications

  • high school diploma or equivalent
  • prior experience in restaurant management or supervisory roles
  • strong leadership and interpersonal skills
  • excellent communication and customer service abilities
  • knowledge of food safety and sanitation regulations
  • ability to train and develop team members
  • skilled in managing operational and financial performance
  • capable of handling guest inquiries and resolving complaints professionally
  • familiarity with labor laws and regulatory compliance
  • proficiency in using management information tools
  • commitment to fostering a positive team culture

Job Duties

  • manage restaurant operations in conjunction with or in absence of restaurant manager
  • use discretion in daily management decisions with accountability for brand values
  • develop a people and guest-centric culture delivering excellent guest service and food quality
  • train, develop, coach, and evaluate employee performance
  • ensure systems for training employees are implemented and followed
  • identify and develop internal candidates for assistant manager positions
  • treat employees with respect and regularly recognize and reward them
  • comply with all state and federal labor laws and regulations
  • manage daily activities to achieve operational excellence
  • hold team accountable for delivering excellent guest service and food quality
  • review practices to improve guest experience
  • interact with guests and respond to their questions, concerns, and complaints professionally
  • maintain brand image through cleanliness and excellent service
  • use management tools to analyze operational and financial performance
  • identify trends and implement action plans
  • focus on developing long-term sales growth initiatives
  • consider cost-benefit impact of financial decisions
  • monitor costs and adherence to budget and goals
  • support company by maintaining an outstanding work environment through leadership, training, and development

Job Criteria

Experience

Mid Level (3-7 years)


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