Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Tuition and certification assistance
medical and prescription drug coverage
Dental Insurance
Vision Insurance
401(k) savings plans
back-up child and elder care
Company provided uniforms and tools
50% discount on automotive services

Job Description

Valvoline Instant Oil Change (VIOC) is a leading provider of automotive maintenance services known for its fast, reliable, and high-quality oil changes and preventative maintenance. With a commitment to delivering excellent customer service, VIOC distinguishes itself through its focus on a positive work environment and a team-first approach. Powered by a diverse and inclusive workforce, VIOC values and encourages people from all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities, to join their team and grow their careers in a supportive atmosphere. The company cherishes the principle that success is driven by its people and continuously invests in training and developing its staff.

The position of Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change is a critical role that supports the Service Center Manager by leading the daily operations of the service center and helping to cultivate a high-performance team. As an ASCM, you are integral to ensuring the delivery of an exceptional service experience that sets VIOC apart from other automotive service providers. This role combines hands-on car care, guest interaction, and leadership responsibilities. You will not only perform oil changes and other maintenance services but also advise, train, and supervise hourly employees to maximize their potential. Your leadership will directly impact customer satisfaction and business performance.

In addition to a rewarding work environment, this position offers competitive weekly pay starting at $20.25 per hour, comprehensive paid on-the-job training requiring no previous automotive experience, and a flexible work schedule that excludes late evenings and holidays. Benefits include paid time off, holiday pay, tuition and certification assistance, as well as access to a free online university to support continuing education. Employees also have access to medical, prescription drug coverage, dental and vision insurance, and a 401(k) savings plan with a 100% match up to 5%. Additional perks such as back-up child and elder care, company-provided uniforms and tools, and a 50% discount on Valvoline Instant Oil Change automotive services make this an excellent opportunity for career growth. VIOC is dedicated to promoting from within, emphasizing a clear pathway for advancement within the company. This commitment is reflected through its award-winning training programs, focus on safety, and a set of values that prioritize fairness, honesty, and respect.

Valvoline Instant Oil Change embraces equal opportunity employment and ensures that all recruitment processes are accessible. Applicants with disabilities can request reasonable accommodations during any stage of the hiring process. Join Valvoline to become part of a vibrant 'Vamily' where your career advancement is supported, your skills are valued, and your growth is unlimited.

Job Requirements

  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Qualifications

  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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