Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.50
Work Schedule
Flexible
Benefits
Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Tuition and certification assistance
medical and prescription drug coverage
Dental Insurance
Vision Insurance
401(k) savings plan
back-up child and elder care
Company provided uniforms and tools
employee discount
Job Description
Valvoline Instant Oil Change (VIOC) is a leading automotive service company specializing in fast and reliable oil change services across numerous locations in the United States. Known for its commitment to quality, convenience, and customer satisfaction, VIOC prides itself on delivering an exceptional service experience through highly trained and motivated teams. The company operates in a dynamic retail environment and values diversity and inclusion, actively encouraging applications from people of color, women, LGBTQIA+, veterans, and persons with disabilities. Valvoline Instant Oil Change offers competitive compensation and a comprehensive benefits package to its employees, along with ample opportunities for professional growth and advancement.
The position of Assistant Service Center Manager (ASCM) at VIOC is a pivotal role within the service center team. As the right hand to the Service Center Manager (SCM), the ASCM plays a critical leadership role in building and maintaining a high-performance team dedicated to distinguishing VIOC’s service experience from other providers. This role requires a blend of hands-on automotive service skills and strong leadership abilities to train, supervise, and motivate hourly employees effectively. Beyond working on vehicles and interacting with guests, the ASCM is responsible for helping manage daily operations, ensuring inventory accuracy, overseeing labor management, and contributing to the financial performance of the service center.
The ASCM role at VIOC also offers a supportive and engaging work environment that values team members’ development through an award-winning training program and clear career advancement pathways. VIOC provides a flexible work schedule with no late evenings or holiday shifts, making work-life balance a priority. Employees receive paid on-the-job training with no prior automotive experience required, along with paid time off, holiday pay, and tuition assistance. Additional benefits include medical, dental, and vision coverage, a 401(k) plan with a 100% match up to 5%, backup child and elder care, company-provided uniforms and tools, and a 50% discount on VIOC automotive services. VIOC’s culture centers on safety, inclusion, and commitment to its employees, ensuring a welcoming environment where team members can thrive and grow their careers.
This position calls for someone with a strong customer service mindset who can deliver a welcoming and professional first impression to guests, build trusting relationships that foster loyalty, and uphold high standards for cleanliness, organization, and safety in the service center environment. The ASCM will assist with compliance related to environmental, health, and safety policies and actively participate in mentoring and developing the team. This role offers an exciting opportunity to contribute meaningfully to a reputable company while advancing your career in automotive service management.
The position of Assistant Service Center Manager (ASCM) at VIOC is a pivotal role within the service center team. As the right hand to the Service Center Manager (SCM), the ASCM plays a critical leadership role in building and maintaining a high-performance team dedicated to distinguishing VIOC’s service experience from other providers. This role requires a blend of hands-on automotive service skills and strong leadership abilities to train, supervise, and motivate hourly employees effectively. Beyond working on vehicles and interacting with guests, the ASCM is responsible for helping manage daily operations, ensuring inventory accuracy, overseeing labor management, and contributing to the financial performance of the service center.
The ASCM role at VIOC also offers a supportive and engaging work environment that values team members’ development through an award-winning training program and clear career advancement pathways. VIOC provides a flexible work schedule with no late evenings or holiday shifts, making work-life balance a priority. Employees receive paid on-the-job training with no prior automotive experience required, along with paid time off, holiday pay, and tuition assistance. Additional benefits include medical, dental, and vision coverage, a 401(k) plan with a 100% match up to 5%, backup child and elder care, company-provided uniforms and tools, and a 50% discount on VIOC automotive services. VIOC’s culture centers on safety, inclusion, and commitment to its employees, ensuring a welcoming environment where team members can thrive and grow their careers.
This position calls for someone with a strong customer service mindset who can deliver a welcoming and professional first impression to guests, build trusting relationships that foster loyalty, and uphold high standards for cleanliness, organization, and safety in the service center environment. The ASCM will assist with compliance related to environmental, health, and safety policies and actively participate in mentoring and developing the team. This role offers an exciting opportunity to contribute meaningfully to a reputable company while advancing your career in automotive service management.
Job Requirements
- Six months of supervisory experience required, preferably in a retail environment
- Knowledge of cash handling, facility, and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Be able to stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- Have full mobility and can twist, stoop, and bend
- High school diploma or equivalent
- English fluency in reading, writing, and speaking
Job Qualifications
- High school diploma or equivalent
- Six months of supervisory experience, preferably in a retail environment
- Knowledge of cash handling, facility, and safety control policies and practices
- English fluency in reading, writing, and speaking
- Ability to mentor and lead a team
- Strong communication and interpersonal skills
- Basic understanding of automotive maintenance preferred but not required
Job Duties
- Perform oil changes and additional car maintenance services
- Assist the Service Center Manager in the daily operation and oversight of the service center
- Deliver a positive first impression to each guest with a warm and friendly greeting
- Build trust and win repeat, loyal customers
- Support the Service Center Manager with inventory, labor management, and financial performance of the service center
- Mentor, lead, and train the team to optimize their development
- Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
- Become familiar with environmental, health & safety compliance and other policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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