Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $23.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free Meals
Generous compensation
Medical insurance
Vision Insurance
Dental Insurance
short-term disability insurance
Cancer income protection insurance
Flexible spending account
401K with company match
Paid Time Off
Paid holidays
Bereavement leave
funeral leave
leave share program
theme park discounts
Gym membership discounts
Community Involvement Opportunities
Paid training
Career Development
educational assistance
Associate referral bonus
Life insurance
accidental death and dismemberment insurance

Job Description

Panda Express, established in 1983 in Glendale, California, is the largest family-owned American Chinese restaurant concept in the United States, with nearly 2,800 locations worldwide. As a leader in the fast-casual dining industry, Panda Express is dedicated to delivering exceptional Asian dining experiences while fostering a supportive and growth-oriented workplace for its associates. The company takes pride in its family values, emphasizing both personal and professional development for its team members. Panda Express is fully committed to creating an environment where people are inspired to improve their lives, contributing positively to both the organization and the communities it serves.

The role of Assistant Manager at Panda Express is a pivotal leadership position focused on assisting the operation of a single restaurant store. This role requires hands-on management experience including hiring, directing, and motivating store associates to meet and exceed financial goals while ensuring every guest receives an outstanding dining experience. The Assistant Manager is entrusted with the responsibilities of running the store efficiently and effectively, helping to build and maintain a strong, customer-focused team. To prepare candidates for success, Panda Express provides paid store management leadership training lasting three or more weeks, extensive mentorship, and ongoing support from the Panda community. This training equips Assistant Managers with the necessary skills and knowledge to excel in managing daily operations, staff development, and delivering consistent guest satisfaction.

Working as an Assistant Manager at Panda Express means joining a company that values its employees and rewards their hard work. The compensation package is generous and includes bonus opportunities to recognize outstanding performance. In addition, full-time associates gain access to comprehensive medical, vision, dental, and voluntary disability insurance plans. Panda Express also offers benefits such as a pre-tax dependent care flexible spending account, 401K with company matching contributions, paid time off including vacation and holidays, bereavement and funeral leave, and a unique Leave Share Program that supports team members during life events. Employees enjoy additional perks like free meals during work shifts, discounts at theme parks and gyms, and opportunities for community involvement.

Career growth is highly encouraged within Panda Express, with continuous education assistance, scholarships, and leadership development programs available for motivated individuals. The company fosters a culture of learning and advancement, providing on-going comprehensive training to support career progression into higher management roles. Employees also benefit from income protection programs, such as disability, life, and accidental death and dismemberment insurance, as well as associate referral bonuses. The overall work environment embraces diversity and inclusivity, with a strong commitment to equal opportunity and reasonable accommodations for qualified individuals under the Americans with Disabilities Act (ADA).

Joining Panda Express means becoming part of a dynamic, fast-paced environment where effective communication, adaptability, and conflict resolution skills are essential to thriving in the role. The workplace conditions include working in kitchen areas with varying temperatures, standing for extended periods, lifting up to 50 pounds, and using various kitchen equipment safely and efficiently. The company looks for candidates who can maintain high accuracy and quality under pressure while contributing positively to the team's success and guest experience. Panda Express offers an exciting and rewarding career path within a respected industry leader that truly values its people and community impact.

Job Requirements

  • High school diploma
  • Flexibility to work within a 50-mile radius
  • Ability to work a flexible schedule including weekends
  • Serve Safe certification
  • Ability to stand for extended periods
  • Ability to lift up to 50 pounds
  • Effective verbal communication skills
  • Ability to adapt to a dynamic work environment
  • Ability to manage conflicts

Job Qualifications

  • High school diploma or equivalent
  • Previous leadership or management experience preferred
  • Serve Safe certification
  • Strong communication and interpersonal skills
  • Ability to work flexible schedules including weekends
  • Proven ability to lead and motivate a team
  • Experience in a fast-paced retail or food service environment

Job Duties

  • Assist with store operations including hiring and managing associates
  • Direct the team to achieve financial goals and deliver exceptional guest experiences
  • Oversee training and development of staff
  • Ensure compliance with health and safety standards including food safety
  • Manage scheduling and labor costs
  • Handle customer service issues and resolve conflicts
  • Maintain store cleanliness and organization

Job Criteria

Experience

Mid Level (3-7 years)


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