Assistant Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $20.50
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Work Schedule

Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Tuition and certification assistance
medical and prescription drug coverage
Dental Insurance
Vision Insurance
401(k) savings plan
back-up child and elder care
Company provided uniforms and tools
Employee Discounts

Job Description

Valvoline Instant Oil Change (VIOC) is a leading automotive maintenance service provider renowned for its commitment to delivering fast, reliable, and high-quality oil change services. With a strong presence across numerous locations, VIOC has earned a reputation for exceptional customer service and technical expertise in vehicle maintenance. The company places a high emphasis on creating a diverse and inclusive workplace, welcoming team members from varied backgrounds including people of color, women, LGBTQIA+, veterans, and persons with disabilities. This inclusive culture reflects VIOC's core belief that "It all starts with our people," which drives their success in providing an outstanding service experience to their customers.

At Valvoline Instant Oil Change, employees benefit from competitive pay, paid on-the-job training, flexible work schedules with no late evenings or holidays, and a strong commitment to career advancement. The company offers a robust benefits package that includes paid time off, holiday pay, tuition and certification assistance, medical, dental, and vision insurance, a 401(k) savings plan with company matching, and additional perks such as backup child and elder care, company-provided uniforms and tools, and substantial discounts on automotive services.

The role of Assistant Service Center Manager (ASCM) at VIOC is vital to ensuring the smooth and efficient operation of service centers. As an ASCM, you serve as the right hand to the Service Center Manager and play a pivotal role in building and leading a high-performance team that differentiates VIOC's service experience from competitors. The role blends hands-on automotive work with leadership responsibilities such as advising, training, and supervising hourly employees.

This position involves assisting in daily operations, performing oil changes and other vehicle maintenance services, managing inventory, labor, and financial performance, and maintaining a clean and safe service environment. The ASCM is expected to foster positive interactions with customers to build trust and loyalty, support compliance with environmental, health, and safety policies, and contribute to a team culture focused on continuous improvement and development. This is an excellent opportunity for individuals interested in automotive services and leadership, offering the chance to grow within a company passionate about promoting from within.

Valvoline Instant Oil Change is committed to providing equal employment opportunities and ensures that its hiring process is accessible and accommodating to all applicants. The company facilitates reasonable accommodations upon request to support applicants with disabilities throughout recruitment. Overall, this role offers a rewarding career path within a supportive environment that values both technical skill and leadership capability, backed by comprehensive benefits and a strong company mission focused on people and service excellence.

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • English fluency in reading, writing, and speaking

Job Qualifications

  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with environmental, health & safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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