Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $20.50
Work Schedule
Standard Hours
Flexible
Benefits
Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Holiday pay
Tuition and certification assistance
medical and prescription drug coverage
Dental Insurance
Vision Insurance
401K Savings Plan
back-up child and elder care
Company provided uniforms and tools
employee discount
Job Description
Valvoline Instant Oil Change (VIOC) is a leading automotive service provider specializing in fast, convenient, and reliable oil changes and vehicle maintenance. Known for its commitment to customer satisfaction and quality service, VIOC operates a network of service centers that provide top-tier automotive care. Valvoline is an established brand with a reputation built on decades of innovation and excellence in the motor oil and automotive service industry.
The company prides itself on offering a unique and differentiated customer experience, focusing on speed, quality, and friendly service. Valvoline's service centers are staffed with trained professionals who deliver expert care, ensuring vehicles run smoothly and efficiently. The brand's emphasis on building a welcoming and diverse workplace reflects its dedication to fostering inclusive growth and employee development.
The role of Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change is integral to the successful operation of the service centers. Acting as the right hand to the Service Center Manager, the Assistant Manager contributes significantly to building high-performance teams that uphold the company's standards and values. This position offers a competitive weekly pay of $20.50 per hour and includes paid on-the-job training, making it accessible to candidates without prior automotive experience.
In this role, the ASCM will engage in day-to-day car maintenance tasks, including oil changes and additional services, while also managing and mentoring the hourly team members. The position demands a hands-on leader who can not only contribute to vehicle service operations but also inspire and guide the team to deliver exceptional customer experiences. A strong focus is placed on creating a friendly and welcoming atmosphere for customers, fostering trust, and encouraging repeat business.
Valvoline emphasizes a supportive work culture that values diversity and inclusion, welcoming applicants from various backgrounds including people of color, women, LGBTQIA+, veterans, and individuals with disabilities. Advancement opportunities are robust, as VIOC promotes a culture of from-within growth, supported by an award-winning training program and access to a free online university.
Benefits for this role include paid time off (PTO), holiday pay, medical and prescription drug coverage with Health Savings Account contributions, dental and vision plans, 401(k) savings with a 100% match up to 5%, back-up child and elder care, company-provided uniforms and tools, and a 50% discount on Valvoline services. The flexible work schedule excludes late evenings and holidays, providing a positive work-life balance.
Overall, the Assistant Service Center Manager at VIOC is a vital leadership role combining operational management with customer service and team development. It offers a unique career path in the automotive service industry with extensive support for employee growth and advancement.
The company prides itself on offering a unique and differentiated customer experience, focusing on speed, quality, and friendly service. Valvoline's service centers are staffed with trained professionals who deliver expert care, ensuring vehicles run smoothly and efficiently. The brand's emphasis on building a welcoming and diverse workplace reflects its dedication to fostering inclusive growth and employee development.
The role of Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change is integral to the successful operation of the service centers. Acting as the right hand to the Service Center Manager, the Assistant Manager contributes significantly to building high-performance teams that uphold the company's standards and values. This position offers a competitive weekly pay of $20.50 per hour and includes paid on-the-job training, making it accessible to candidates without prior automotive experience.
In this role, the ASCM will engage in day-to-day car maintenance tasks, including oil changes and additional services, while also managing and mentoring the hourly team members. The position demands a hands-on leader who can not only contribute to vehicle service operations but also inspire and guide the team to deliver exceptional customer experiences. A strong focus is placed on creating a friendly and welcoming atmosphere for customers, fostering trust, and encouraging repeat business.
Valvoline emphasizes a supportive work culture that values diversity and inclusion, welcoming applicants from various backgrounds including people of color, women, LGBTQIA+, veterans, and individuals with disabilities. Advancement opportunities are robust, as VIOC promotes a culture of from-within growth, supported by an award-winning training program and access to a free online university.
Benefits for this role include paid time off (PTO), holiday pay, medical and prescription drug coverage with Health Savings Account contributions, dental and vision plans, 401(k) savings with a 100% match up to 5%, back-up child and elder care, company-provided uniforms and tools, and a 50% discount on Valvoline services. The flexible work schedule excludes late evenings and holidays, providing a positive work-life balance.
Overall, the Assistant Service Center Manager at VIOC is a vital leadership role combining operational management with customer service and team development. It offers a unique career path in the automotive service industry with extensive support for employee growth and advancement.
Job Requirements
- High school diploma or equivalent
- Six months of supervisory experience required, preferably in a retail environment
- Knowledge of cash handling, facility, and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Be able to stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- Have full mobility and can twist, stoop, and bend
- English fluency in reading, writing, and speaking
Job Qualifications
- Six months of supervisory experience required, preferably in a retail environment
- Knowledge of cash handling, facility, and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Be able to stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- Have full mobility and can twist, stoop, and bend
- High school diploma or equivalent
- English fluency in reading, writing, and speaking
Job Duties
- Perform oil changes and additional car maintenance services
- Assist the Service Center Manager in the daily operation and oversight of the service center
- Deliver a positive first impression to each guest with a warm and friendly greeting
- Build trust and win repeat, loyal customers
- Support the Service Center Manager with inventory, labor management, and financial performance of the service center
- Mentor, lead, and train the team to optimize their development
- Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
- Become familiar with Environmental, Health & Safety compliance and other policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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