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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical
Paid vacation
Career advancement opportunities

Job Description

Our Popeyes franchise is a proud member of the global quick-service restaurant industry, renowned for serving delicious Louisiana-style fried chicken and signature tasty sides. As part of a well-established chain with a reputation for quality and flavorful food, our franchise is dedicated to exceeding customer expectations and fostering a welcoming environment for both guests and employees. Operating in a fast-paced, customer-focused industry, we understand the critical importance of leadership and operational excellence to drive business success and ensure customer loyalty.

We are currently seeking customer service and results-oriented leaders to join our dynamic team as Assistant Managers. This exciting role involves not only managing the daily operations of the restaurant but also inspiring and motivating the team to deliver exceptional service. The Assistant Manager will serve as the key support to the General Manager, taking the lead in their absence, to ensure smooth and efficient restaurant functioning. This position is ideal for individuals who thrive in a leadership role, demonstrate strong problem-solving skills, and have a passion for creating positive customer experiences.

The Assistant Manager position at Popeyes requires a hands-on approach to building a cohesive team culture where enthusiasm and dedication are rewarded. The successful candidate will be responsible for coaching, training, and developing team members to achieve both individual and organizational goals. They will play a pivotal role in recruiting and hiring hourly employees who align with our customer service values and operational standards. The role demands a focus on maximizing sales, managing inventory, and enforcing company policies related to cash control, safety, and security.

In this leadership role, the Assistant Manager ensures every customer interaction is marked by friendliness, personalized attention, and timely service, all within a clean and inviting restaurant environment. The position offers an opportunity to build a rewarding career in restaurant management, with competitive compensation and opportunities for professional growth. Candidates should be prepared to work flexible hours and demonstrate strong organizational skills and initiative. If you are passionate about delivering quality food and excellent customer service while leading a motivated team, we encourage you to apply and become part of our successful Popeyes family.

Job Requirements

  • 1-3 years supervisory or management experience preferably from a restaurant or retail environment
  • Ability to train, guide and lead management staff
  • Ability to work with a high degree of independence and discretion
  • Ability to work flexible hours
  • Good problem solving techniques
  • Good written, verbal, math and interpersonal skills
  • Good organization and time-management skills
  • Valid driver’s license with reliable transportation

Job Qualifications

  • 1-3 years supervisory or management experience preferably from a restaurant or retail environment
  • Ability to train, guide and lead management staff
  • Good problem solving techniques
  • Good written, verbal, math and interpersonal skills
  • Good organization and time-management skills
  • Valid driver’s license with reliable transportation

Job Duties

  • Instructs, trains, coaches and develops the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
  • Trains new Shift Supervisors to develop and supervise the team
  • Responsible for the overall recruiting and hiring of hourly employees
  • Ensures the appropriate staffing of restaurant team to maximize customer service and sales efforts
  • Works to maximizes sales and profits within the restaurant
  • Responsible for all cash controls and enforcement of Company policies
  • Responsible for ordering, accounting and maintenance of food and paper inventories
  • Assures that all safety and security procedures are followed within the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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