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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits from day 1
career advancement
Professional Development
Scholarship Opportunities
Job Description
KFC is a globally recognized restaurant chain known for its world-famous fried chicken and commitment to quality, consistency, and customer satisfaction. Established as a leader in the quick-service restaurant industry, KFC prides itself on delivering exceptional dining experiences through its dedicated team members and strong operational standards. With a vast presence worldwide, KFC continues to expand and innovate while maintaining its core values centered around brand integrity, culture, and excellence in service. Working at KFC means joining a vibrant, fast-paced environment where teamwork, leadership, and customer focus are paramount. The company is dedicated to fostering an inclusive work culture that... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Ability to assist with profit and loss management including cash control and security procedures
- Experience maintaining inventory and managing labor
- Capability to provide training and resources to employees
- Strong communication skills
- Commitment to equity, inclusion, and belonging
- Ability to conduct performance appraisals and disciplinary actions
- Knowledge of corporate policies and health and safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating employees
- Experience in recruiting and hiring talent
- Knowledge of cash control and security procedures
- Ability to maintain inventory and manage labor
- Familiarity with profit and loss management
- Ability to train employees and provide resources
- Commitment to promoting equity, inclusion, and belonging
- Adherence to corporate policies and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the Restaurant General Manager in assessing team performance and providing constructive feedback
- Address employee relations issues and determine resolutions or escalate when necessary
- Assist in sourcing, recruiting, interviewing, and hiring team members
- Drive a culture of equity, inclusion, and belonging
- Assist with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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