Panda Express logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $26.50 - $29.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free Meals
Bonus opportunities
Medical insurance
Vision Insurance
Dental Insurance
short-term disability insurance
Cancer income protection insurance
Dependent Care Flexible Spending Account
401K with company match
Paid Time Off
Paid holidays
Bereavement leave
discount programs
Career development programs
Education Assistance
Associate referral bonus
Life insurance
AD&D insurance

Job Description

Panda Express is a renowned leader in the fast-casual dining industry, specializing in American Chinese cuisine. Founded in Glendale, California, in 1983, Panda Express has grown to become the largest family-owned American Chinese restaurant concept in the United States. With close to 2,800 locations globally, the company prides itself on delivering exceptional Asian dining experiences while fostering a culture of growth, development, and community involvement. Panda Express emphasizes its commitment to the professional and personal development of its family of associates by providing paid Store Management Leadership Training, mentorship, and a supportive community that values success and teamwork. The company is driven by family values and is dedicated to building an organization that inspires individuals to better their lives both inside and outside the workplace.

The Assistant Manager role at Panda Express is a crucial position responsible for supporting the operation of a single store. This leadership role involves managing and directing associates to achieve financial goals, ensuring the delivery of exceptional guest experiences, and taking ownership of the store's overall success. Candidates selected for this position will undergo a comprehensive three or more weeks of store leadership training to prepare them for the responsibilities ahead. Assistant Managers are entrusted with overseeing hiring processes, managing team dynamics, and maintaining high operational standards that align with Panda Express's mission and values. The position demands effective management skills, flexibility to work within a 50-mile radius of the store, and readiness to work flexible schedules including weekends. The company offers a competitive pay range of $26.5 to $29.5 per hour, which is dependent on factors such as work location and experience. Panda Express also promotes an inclusive work environment, adhering strictly to equal opportunity employment laws and providing accommodations to ensure accessibility for all candidates.

Working at Panda Express comes with numerous benefits and opportunities for career advancement. Employees enjoy free meals during work hours, a generous compensation package including bonus opportunities, and comprehensive medical, vision, and dental insurance for full-time associates. Additional benefits include voluntary short-term disability, cancer income protection, pre-tax dependent care flexible spending account, a 401K plan with company match, paid time off, paid holidays, bereavement and funeral leave, discounts on theme parks and gym memberships, and ongoing career and leadership development programs. Panda Express also offers continuous education assistance and scholarships, a lucrative associate referral bonus, and protections such as disability, life, and AD&D insurance. These benefits emphasize the company's commitment to employee welfare and long-term success.

The work environment at Panda Express is fast-paced and dynamic. The role requires employees to operate in kitchen areas that can be hot and noisy, often requiring standing for extended periods and lifting up to 50 pounds. Employees must possess effective verbal communication skills, the ability to manage conflicts, and adaptability to changing priorities. Safety certifications such as Serve Safe are required. Panda Express values a candidate's capability to thrive in a team-oriented setting that prioritizes quality service and operational excellence.

In summary, Panda Express offers a rewarding career path within a globally recognized and growth-oriented restaurant organization. With a strong foundation in leadership training, employee support, and community engagement, the Assistant Manager role is ideal for those eager to develop their management skills and contribute to an ever-expanding and celebrated brand. This opportunity not only promises competitive compensation and extensive benefits but also a chance to be part of a company that truly values its employees and their well-being.

Job Requirements

  • High school diploma required
  • serve safe certified
  • flexibility to work in a store within a 50-mile radius
  • able to work a flexible schedule including weekends
  • ability to stand for long periods and lift up to 50 pounds
  • ability to communicate effectively
  • adaptability to a dynamic environment
  • capable of managing conflicts

Job Qualifications

  • High school diploma
  • Serve Safe certification
  • ability to work flexible schedules including weekends
  • management or supervisory experience preferred
  • effective communication skills
  • ability to work in a fast-paced environment

Job Duties

  • Assist in the operation of a single store
  • hire, manage, and direct associates to achieve financial goals
  • ensure the delivery of exceptional guest experiences
  • participate in store leadership training program
  • maintain operational standards and store success
  • manage team dynamics and scheduling
  • handle customer service and resolve conflicts

Job Criteria

Experience

Mid Level (3-7 years)


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