Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Professional development opportunities
Job Description
This job opportunity is offered by a franchisee of Taco Bell, operating independently from Taco Bell Corp. or its affiliates. The franchisee is the sole employer, an independent business owner responsible for setting their own wage and benefit programs, which may vary between different franchise locations. This position offers a unique chance to be part of a fast-paced, customer-focused restaurant environment committed to delivering quality food and excellent service.
The role primarily involves assisting with management responsibilities to ensure efficiency and quality of all restaurant operations. The successful candidate will act as a vital link between store management and team members, helping maintain the standards of service, quality, and cleanliness that customers expect from a Taco Bell franchise. This multifaceted position requires an individual who is not only skilled in operational duties but also excels in people management and customer interaction.
As an assistant manager, you will have supervisory responsibilities over shift leaders and team members during the absence of the Manager in Charge (MIC). Your duties will help ensure a positive and cooperative atmosphere among employees and customers alike, fostering a work environment that enhances job satisfaction and productivity. The role includes ensuring customer satisfaction by providing quick and efficient service, maintaining high-quality product standards, and enforcing cleanliness protocols throughout the restaurant.
Beyond daily operational tasks, this role requires a thorough understanding of fast food operations, including production procedures, cash control, sales forecasting, scheduling, cost control, inventory management, and personnel administration. The position demands someone who can work well under pressure, with the ability to remain calm and focused during peak business hours while managing the team effectively.
The ideal candidate should have good interpersonal communication skills, the ability to follow verbal and written instructions accurately, and the physical capability to handle the demands of working in a fast-food environment, which includes standing, walking, lifting up to 50 pounds, and working quickly and efficiently during busy periods. Honesty, assertiveness, attention to detail, and the capacity to work seamlessly within a team are vital attributes for success in this role.
Training for this position is typically between eight to eighteen months, ensuring the individual gains comprehensive job knowledge and hones the necessary skills under general supervision. The role also involves continuous interaction with both customers and employees, making it essential for the assistant manager to be approachable, courteous, and proactive in addressing daily challenges.
Working conditions may occasionally involve exposure to extreme temperatures and high noise levels. Employees may be expected to work without food or drink during busy periods, underlining the physically demanding nature of this role. However, the position also offers a rewarding experience for individuals seeking to develop their leadership skills in a well-established franchise environment while contributing to a positive customer experience and efficient restaurant operations.
The role primarily involves assisting with management responsibilities to ensure efficiency and quality of all restaurant operations. The successful candidate will act as a vital link between store management and team members, helping maintain the standards of service, quality, and cleanliness that customers expect from a Taco Bell franchise. This multifaceted position requires an individual who is not only skilled in operational duties but also excels in people management and customer interaction.
As an assistant manager, you will have supervisory responsibilities over shift leaders and team members during the absence of the Manager in Charge (MIC). Your duties will help ensure a positive and cooperative atmosphere among employees and customers alike, fostering a work environment that enhances job satisfaction and productivity. The role includes ensuring customer satisfaction by providing quick and efficient service, maintaining high-quality product standards, and enforcing cleanliness protocols throughout the restaurant.
Beyond daily operational tasks, this role requires a thorough understanding of fast food operations, including production procedures, cash control, sales forecasting, scheduling, cost control, inventory management, and personnel administration. The position demands someone who can work well under pressure, with the ability to remain calm and focused during peak business hours while managing the team effectively.
The ideal candidate should have good interpersonal communication skills, the ability to follow verbal and written instructions accurately, and the physical capability to handle the demands of working in a fast-food environment, which includes standing, walking, lifting up to 50 pounds, and working quickly and efficiently during busy periods. Honesty, assertiveness, attention to detail, and the capacity to work seamlessly within a team are vital attributes for success in this role.
Training for this position is typically between eight to eighteen months, ensuring the individual gains comprehensive job knowledge and hones the necessary skills under general supervision. The role also involves continuous interaction with both customers and employees, making it essential for the assistant manager to be approachable, courteous, and proactive in addressing daily challenges.
Working conditions may occasionally involve exposure to extreme temperatures and high noise levels. Employees may be expected to work without food or drink during busy periods, underlining the physically demanding nature of this role. However, the position also offers a rewarding experience for individuals seeking to develop their leadership skills in a well-established franchise environment while contributing to a positive customer experience and efficient restaurant operations.
Job Requirements
- High school diploma or GED preferred
- Must be clean, neat and well groomed
- Must have good interpersonal communication skills to work with customers and employees
- Must have basic understanding of fast food operations, production procedures and deployment procedures
- Must have ability to master cash control and understand and ensure adherence to quality, service, cleanliness and hospitality guidelines
- Must understand basic principals of sales forecasting and scheduling, cost control, inventory, profit and loss statements, and personnel administration
- Must be able to follow verbal and written instructions
- Must have good hearing to work with customers and fellow employees and to work the drive through when necessary
- Must have good vision to observe store dynamics and to operate kitchen equipment safely
- Must be honest
- Must be assertive and aggressive, but well mannered
- Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise
- Must be able to work as a team member and to perform job duties with a minimum of disruption to customers or fellow employees
- Must be able to tolerate standing, walking, lifting up to 50 lbs and stooping during 90% of shift time
- Must have good manual dexterity to be able to work rapidly and accurately during rush periods
- Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness
Job Qualifications
- High school diploma or GED preferred
- Basic understanding of fast food operations, production procedures and deployment procedures
- Ability to master cash control and ensure adherence to quality, service, cleanliness and hospitality guidelines
- Understanding of basic principles of sales forecasting, scheduling, cost control, inventory, profit and loss statements, and personnel administration
- Good interpersonal communication skills
- Ability to follow verbal and written instructions
- Honest and assertive mindset
- Ability to pay attention to detail, cope with pressure and remain calm in challenging situations
- Ability to work as a team member to assure customer satisfaction
Job Duties
- Assists with management of all operations within the restaurant
- Assists in the hiring, training, and review of employee performance
- Performs accounting responsibilities and prepares reports for submission to the home office
- Administers the ACT program
- Quickly prepares customers' orders according to specifications and with the highest possible quality
- Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness
- Prioritizes work load, always serving customers first, then maintaining dining room, then maintaining work area
- Operates all kitchen equipment
- Acknowledges and speaks to customers when possible in a friendly and courteous manner
- Reports any needed equipment and/or facilities repair to the Maintenance Department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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