Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Holiday pay
Tuition and certification assistance
medical and prescription drug coverage
Dental Insurance
Vision Insurance
401(k) savings plan with match
back-up child and elder care
Company-provided uniforms and tools
employee discount

Job Description

Valvoline Instant Oil Change (VIOC) is a leading provider of automotive maintenance services with a focus on quick, reliable, and high-quality oil change and car care. Known for its customer-centric approach, VIOC operates a network of service centers dedicated to delivering convenient and efficient vehicle maintenance, emphasizing a superior guest experience. The company prides itself on fostering a diverse and welcoming workplace and is committed to employee development and career advancement, making it an attractive choice for candidates seeking a dynamic and supportive work environment.

The Assistant Service Center Manager (ASCM) role at VIOC is a pivotal position that supports the Service Center Manager in overseeing daily operations and ensuring the delivery of exceptional service. This full-time role offers competitive weekly pay starting at $21 per hour and includes paid on-the-job training, making it accessible even to those without previous automotive experience. The ASCM is responsible for not only working with vehicles and caring for guests but also advising, training, and supervising hourly employees to cultivate a high-performance team. The role demands leadership qualities, a customer-first mindset, and the ability to manage operational aspects such as inventory, labor, and financial performance.

Valvoline emphasizes that "It all starts with our people," and this philosophy is reflected in their dedication to creating an inclusive workplace where diversity is celebrated. They actively encourage applications from people of color, women, LGBTQIA+, veterans, and persons with disabilities, underpinning the organization's commitment to equal opportunity. As an ASCM, you will play a crucial role in reinforcing this culture by mentoring and guiding your team while helping maintain a clean, safe, and organized work environment.

The position provides a structured career progression with extensive training programs and opportunities for promotion from within the company. Employees are supported through benefits like tuition assistance, access to a free online university, paid time off, holiday pay, and comprehensive healthcare options, including medical, dental, vision, and prescription drug coverage with Health Savings Account contributions. Additional perks include a 401(k) plan with a 100% match up to 5%, back-up child and elder care, company-provided uniforms and tools, and a 50% discount on VIOC automotive services.

As part of the ASCM’s responsibilities, you will actively participate in performing oil changes and additional vehicle maintenance services, ensuring guests receive a positive first impression via friendly interaction. The role involves building trust with customers to encourage loyalty and repeat business, supporting inventory management, and facilitating compliance with Environmental, Health, and Safety regulations. Physical demands include the ability to lift up to 50 pounds, stand for extended periods, and work in a non-climate-controlled environment.

Through hands-on leadership and operational support, the ASCM position is designed for individuals who are motivated, team-oriented, and passionate about automotive service. Valvoline Instant Oil Change assures equal employment opportunities for all and has processes in place to provide reasonable accommodations to applicants with disabilities during recruitment and selection. Join VIOC and take the next step in your career with a company dedicated to growth, inclusion, and excellence.

Job Requirements

  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Qualifications

  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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