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Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $51,994.00 - $73,530.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Profit sharing/bonus
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid vacation
Paid sick leave

Job Description

Flynn Group, founded by Greg Flynn in 1999, began its journey with the acquisition of eight Applebee's restaurants. Over the past two decades, the company has grown exponentially through the strategic building of new stores and acquiring other franchise operators. This effort helped Flynn Group establish itself as the largest Applebee's franchisee in the world, with over 460 Applebee's locations spread across 24 states. Flynn Group is a major player in the franchise business and has a strong reputation for operational excellence, customer service, and community engagement.

Flynn Group encompasses seven premier brands, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. As the largest franchise operator globally, Flynn Group operates a diversified portfolio of iconic restaurant and fitness brands, addressing various consumer segments. Their core mission is to be the premier operator within every brand they represent by focusing on three fundamental values: care genuinely for people, play like a champion, and win as one.

The Assistant Manager position at Flynn Applebee's is an exciting opportunity for individuals passionate about restaurant management and customer service. This role involves engagement in all aspects of daily restaurant operations, from guest relations to staff leadership. The Assistant Manager ensures that every guest and team member has an exceptional experience every day, reinforcing the company’s core values. Attention to detail, problem-solving skills, teamwork, and the ability to handle high-pressure situations are crucial for thriving in this role.

Working as an Applebee's Assistant Manager at Flynn Group means becoming part of a dynamic team where hard work is balanced with fun and rewarding experiences. The role includes managing service levels, maintaining safety and security, ensuring cleanliness and proper food presentation, scheduling staff efficiently according to demand, and complying with company policies and health regulations. The Assistant Manager also plays a vital role in team development by recruiting qualified candidates, training new managers, and continuously improving employee performance through effective feedback and coaching.

Compensation for this position ranges from $18.18 to $25.71 per hour, roughly translating to an annual salary between $51,994 and $73,530 based on a 50-hour work week. There is also potential for a monthly bonus depending on the location. Flynn Group offers competitive wages alongside a suite of benefits including profit sharing/bonus plans, medical, dental, and vision insurance, a 401(k) plan with matching contributions, paid vacation, and paid sick leave.

The role requires the ability to work various shifts, including weekends, and involves physical demands such as standing for extended periods and lifting items weighing up to 50 pounds safely. Effective communication skills and manual dexterity are essential for success in this position. Flynn Group is committed to workplace diversity and inclusion, ensuring equal opportunities for all candidates and providing reasonable accommodations during the hiring process.

Joining Flynn Applebee's means entering a supportive environment with opportunities for personal and professional growth through its Management Development Program. The company prioritizes leadership skill enhancement and offers a clear path for career advancement. This is an optimal chance for motivated individuals who want to contribute to a leading franchise operator and make a meaningful impact within the restaurant industry.

Job Requirements

  • At least 2-3 years restaurant management experience
  • Ability to work various shifts including weekends
  • Ability to stand and exert well-paced mobility for up to ten hours
  • Ability to safely lift up to 50 pounds
  • Ability to read and write for communication
  • Possess finger and hand dexterity for using small tools and equipment

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food certification is a plus
  • Serve Safe Alcohol certification is a plus

Job Duties

  • Ensure timely, friendly service according to company guidelines, achieving established objectives of the unit
  • Cultivate a culture in accordance with Flynn Applebee's core values and beliefs
  • Respond immediately and correct all verbal guest complaints
  • Prioritize guest contact with required table visits
  • Maintain departmental inventory levels
  • Ensure product preparation and presentation meet company standards by performing line checks
  • Effectively schedule employees to meet sales demands
  • Maintain effective safety and security programs
  • Promote and lead restaurant organization, cleanliness, and sanitation
  • Perform routine maintenance and report needed repairs to General Manager/Area Director
  • Promote recruitment and referrals of potential team and management candidates
  • Promote Flynn Applebee's training procedures for new managers
  • Maintain a trained staff through orientation, individual training, employee meetings, and policy implementation
  • Participate in employee development and performance evaluations
  • Assess employee efficiency and provide regular feedback
  • Monitor employee performance and document corrective situations
  • Ensure compliance with company policies, practices, and procedures
  • Control costs in assigned department
  • Comply with local, state, and federal laws, regulations, and guidelines
  • Drive bi-weekly/weekly food and liquor inventories at the AD/GM's request
  • Prepare and submit accurate daily paperwork
  • Ensure sanitation standards meet or exceed Health Department and company standards
  • Provide a role model for managers and employees
  • Develop self on all store-related technology
  • Be willing and able to work in all positions and assist team members as needed
  • Use Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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