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Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $60,000.00 - $78,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Competitive wages
Profit sharing/bonus
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid vacation
Paid sick leave

Job Description

Flynn Group, founded by Greg Flynn, began its journey in 1999 with the acquisition of eight Applebee's restaurants. Over the next two decades, the company expanded significantly by building new locations and acquiring other franchise operators. This growth transformed Flynn Group into the largest Applebee's franchisee in the world, boasting over 460 Applebee's restaurants across 24 states. The company's remarkable foundation has paved the way for further diversification into other brands, countries, and industries. Flynn Group now owns and manages an impressive portfolio of seven premier brands, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. This expansive and diverse portfolio positions Flynn Group as the largest franchise operator globally, dedicated to excellence across all its brand operations.

Flynn Applebee's, one of the company's premier brands, stands on the principle of being the top operator within the Applebee's brand. The company places great emphasis on its core values: Care Genuinely for People, Play like a Champion, and Win as One; these principles guide every aspect of business operations and employee engagement. The Applebee's Assistant Manager role is crucial within this framework. This position involves comprehensive engagement in the daily operation of an Applebee's restaurant. The Assistant Manager plays a vital role in ensuring that both guests and staff have an outstanding experience every day. The ideal candidate must demonstrate strong leadership, excellent problem-solving skills, and the ability to manage stress effectively while maintaining a positive attitude.

As an Assistant Manager at Flynn Applebee's, the individual will be tasked with cultivating a supportive and productive culture rooted in the company’s core values. This role requires overseeing timely and friendly service in line with company standards, resolving guest complaints promptly, and ensuring that guest interactions are prioritized. The Assistant Manager is also responsible for managing inventory, scheduling employees efficiently to meet demand, maintaining safety and sanitation standards, and ensuring compliance with local, state, and federal regulations. Additionally, the role includes monitoring employee performance, facilitating continuous training and development, and fostering a team-oriented environment.

Compensation for the Assistant Manager position ranges from $20.98 to $27.27 per hour, equating to approximately $60,000 to $78,000 annually based on a 50-hour workweek. There is also potential for monthly bonuses depending on the location. Flynn Group offers competitive wages alongside excellent benefits such as profit sharing/bonuses, medical, dental, and vision insurance, a 401(k) plan with company matching, paid vacation, and paid sick leave.

This role demands physical stamina, including the ability to work various shifts, stand and move for up to ten hours, safely lift weights up to 50 pounds, and possess dexterity for handling small tools and equipment. Flynn Group is an equal opportunity employer committed to fostering an inclusive and diverse workforce and provides accommodations for individuals with disabilities throughout the hiring process. This Assistant Manager opportunity is ideal for candidates eager to grow their leadership skills within a supportive and dynamic restaurant environment and contribute to one of the most prestigious brands in the industry.

Job Requirements

  • At least 2-3 years restaurant management experience
  • willingness to work various shifts including weekends
  • ability to stand and exert well-paced mobility for up to ten hours
  • ability to safely lift up to 50 pounds
  • ability to read and write to facilitate communication
  • finger and hand dexterity for using small tools and equipment

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol Certifications are a plus
  • strong leadership and team management skills
  • excellent problem-solving abilities
  • ability to handle stress and maintain a positive attitude
  • strong communication and interpersonal skills
  • knowledge of food safety and sanitation standards
  • proficiency with store-related technology
  • ability to train and develop employees
  • commitment to company core values and culture

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • cultivates a culture in accordance with the Flynn Applebee's Premier Card of core values and beliefs
  • ensures the immediate response and correction of all verbal guest complaints to self and staff
  • ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
  • maintains departmental inventory levels
  • ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
  • effectively schedules employees to meet sales demands
  • maintains effective safety and security programs
  • promotes and leads restaurant organization, cleanliness and sanitation
  • performs routine maintenance and immediately reports needed repairs
  • promotes quality recruitment and referrals of potential team member and management candidates
  • promotes Flynn Applebee's training procedures for new managers
  • helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
  • participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
  • assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
  • monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
  • assures compliance with company policies, practices and procedures
  • responsible for controlling cost in assigned department
  • compliance with local, state and federal laws, regulations and guidelines
  • drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
  • responsible for preparing and submitting accurate daily paperwork
  • assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
  • provides a role model for managers and employees
  • develops self on all store related technology
  • must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant including cooking on the line, expo, seating guests, bartending
  • uses the Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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