Applebee's logo

Assistant Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $16.25 - $23.50
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

Flynn Group, founded by Greg Flynn, embarked on its journey in 1999 with the acquisition of eight Applebee's restaurants. Over the past two decades, the company has demonstrated consistent growth through the expansion of new stores and the acquisition of other franchise operators. This strategic growth has established Flynn Group as the largest Applebee's franchisee globally, with a strong presence of over 460 Applebee's restaurants spanning 24 states. The company’s success is deeply rooted in its commitment to operational excellence, customer satisfaction, and community engagement.

Flynn Group is a diversified powerhouse in the franchise industry, owning and operating seven premier brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Each brand represents a unique segment in the food and fitness industries, and Flynn Group’s mission is to be the premier operator within each of these markets. The company's core values—Care Genuinely for People, Play like a Champion, and Win as One—are reflected in every level of the organization, fostering a culture of teamwork, leadership, and integrity.

The role of an Applebee's Assistant Manager with Flynn Group offers a dynamic and rewarding career opportunity for individuals passionate about hospitality and leadership. This position involves active engagement in all facets of restaurant operations, from guest services to staff management. Assistant Managers are responsible for inspiring their teams to deliver exceptional dining experiences that align with Applebee's brand standards and Flynn Group’s commitment to quality and service excellence.

An Assistant Manager at Applebee's plays a crucial role in maintaining high operational standards. They ensure timely and friendly service, uphold food safety and sanitation regulations, and manage inventory and product quality. The position demands strong leadership skills, as Assistant Managers cultivate a positive workplace culture, coach team members, and handle customer issues with professionalism and care. This role not only requires problem-solving abilities and stress management but also encourages having fun while working hard in a fast-paced, customer-focused environment.

The Assistant Manager serves as a role model for all employees, constantly developing their leadership capabilities through the company’s Management Development Program. They are expected to be versatile, willing to work in various positions including cooking, bartending, and guest seating, supporting team members to ensure smooth operations. This position also involves administrative duties such as preparing accurate daily paperwork, monitoring performance, and ensuring compliance with company policies and legal regulations.

Flynn Group values employees who demonstrate dedication, effective communication, and a commitment to excellence. In return, employees benefit from being part of a diverse and inclusive organization that prioritizes professional growth and provides reasonable accommodations for individuals with disabilities. Joining Flynn Group means becoming part of a premier team dedicated to winning together and delivering outstanding experiences to guests every day.

Job Requirements

  • At least 2-3 years restaurant management experience
  • Ability to work various shifts, including weekends
  • Ability to stand and exert mobility for up to 10 hours
  • Ability to safely lift up to 50 pounds
  • Ability to read and write
  • Possess finger and hand dexterity for using small tools and equipment
  • Serve Safe Food and Serve Safe Alcohol certifications preferred

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol certifications are a plus
  • Strong leadership and team management skills
  • Excellent problem-solving abilities
  • Ability to work under stress and handle multiple tasks
  • Effective communication and interpersonal skills
  • Commitment to company core values
  • Knowledge of food safety and sanitation standards
  • Ability to adapt and work flexible shifts including weekends
  • Experience in inventory management and cost control
  • Proficient in employee development and performance evaluation

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • Cultivates a culture in accordance with Flynn Applebee's core values and beliefs
  • Ensures the immediate response and correction of all verbal guest complaints to self and staff
  • Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
  • Maintains departmental inventory levels
  • Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
  • Effectively schedules employees to meet sales demands
  • Maintains effective safety and security programs
  • Promotes and leads restaurant organization, cleanliness, and sanitation
  • Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
  • Promotes quality recruitment and referrals of potential team member and management candidates
  • Promotes Flynn Applebee's training procedures for new managers
  • Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
  • Participates in the constant development of employees using One-on-One and performance documentation and contributes to the completion of written evaluations
  • Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
  • Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
  • Assures compliance with company policies, practices and procedures
  • Responsible for controlling cost in assigned department
  • Compliance with local, state and federal laws, regulations and guidelines
  • Drives bi-weekly/weekly food and liquor inventories at the AD/GM's request and is accountable for completion
  • Responsible for preparing and submitting accurate daily paperwork
  • Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
  • Provides a role model for managers and employees
  • Develops self on all store related technology
  • Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant
  • Uses the Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef