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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $24.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free Meals
Bonus opportunities
Medical insurance
Vision Insurance
Dental Insurance
short-term disability insurance
Cancer income protection insurance
Pre-Tax Dependent Care Flexible Spending Account
401K with company match
Paid Time Off
Paid holidays
Bereavement leave
discounts at theme parks
Gym memberships
Scholarship Opportunities
Associate referral bonus

Job Description

Panda Express, a leader in the fast-casual dining industry, is renowned for its commitment to delivering exceptional Asian cuisine and outstanding customer experiences. Founded in 1983 in Glendale, California, Panda Express has grown to become the largest family-owned American Chinese restaurant concept in the United States with nearly 2,800 locations worldwide. The company prides itself on fostering a supportive environment that encourages the professional and personal growth of its associates. Panda Express is more than just a dining destination; it’s a community that values family-oriented principles and works diligently to create opportunities for development, leadership, and success.

The company actively invests in its workforce through comprehensive training programs, mentorship, and continuous career advancement options. Known for its dynamic work culture, Panda Express also promotes inclusivity and equal opportunity, ensuring that every team member is respected and given the chance to thrive. The organization is dedicated to maintaining high standards in food safety, quality, and service, which has solidified its reputation as an industry leader.

The role of Assistant Manager at Panda Express is a critical leadership position within the store management team. This role involves assisting with the overall operation of a single store to ensure the achievement of financial goals and the delivery of remarkable guest experiences. Assistant Managers take charge of hiring, managing, and directing associates while maintaining high standards of customer service and operational excellence. This position requires strong leadership skills, the ability to work in a fast-paced environment, and a dedication to upholding the company’s values and standards.

In preparation for success, Panda Express provides a thorough store leadership training program that spans three or more weeks. This paid training equips Assistant Managers with the necessary skills, knowledge, and confidence to manage daily store operations effectively. The role also offers opportunities for growth into higher management positions, supported by ongoing career and leadership development programs, scholarships, and educational assistance.

Working at Panda Express comes with numerous benefits, including free meals, a competitive and generous compensation package with bonus opportunities, and comprehensive insurance coverage such as medical, vision, dental, short-term disability, and cancer income protection for full-time associates. Additional perks include a 401K plan with company match, paid time off including holidays and bereavement leave, and exclusive discounts on theme parks, gym memberships, and more. Panda Express also encourages giving back to the community and has an associate referral bonus program.

Panda Express is committed to providing an accessible and accommodating work environment aligned with the Americans with Disabilities Act (ADA). The physical requirements of the job involve standing for extended periods, lifting up to 50 pounds, and working in a fast-paced, sometimes hot and noisy kitchen environment. Strong verbal communication and conflict management skills are crucial for success in this role.

Overall, becoming an Assistant Manager at Panda Express is an exciting opportunity for candidates seeking a rewarding career path in the food service industry with a respected and established brand. Candidates will join a passionate team dedicated to quality, customer satisfaction, and continuous professional growth, making Panda Express a fantastic employer for those eager to lead and make an impact in the restaurant industry.

Job Requirements

  • High school diploma
  • flexibility to work in a store within a 50-mile radius
  • able to work a flexible schedule including weekends
  • Serve Safe certified
  • ability to lift up to 50 pounds
  • stand for up to four hours
  • work in hot and noisy kitchen environment
  • effective verbal communication skills
  • ability to manage conflicts and difficult situations
  • ability to adapt to dynamic work environment

Job Qualifications

  • High school diploma
  • Serve Safe certification in food safety
  • leadership experience preferred
  • ability to work flexible schedules including weekends
  • strong communication and interpersonal skills
  • ability to manage a fast-paced work environment
  • adaptability to changing priorities

Job Duties

  • Assist in operating a single store to achieve financial goals
  • hire, manage and direct associates to ensure operational excellence
  • deliver exceptional guest experiences
  • participate in a 3 or more week paid store leadership training program
  • maintain high food safety and quality standards
  • manage store scheduling including flexible hours and weekends
  • address and resolve conflicts and difficult situations in the store

Job Criteria

Experience

Mid Level (3-7 years)


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