Assistant Manager

Meridian, ID, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $23.25

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Career Development

Employee wellness programs

Job Description

Flynn Group, founded by Greg Flynn in 1999, began its journey with the acquisition of eight Applebee's restaurants. Over the past two decades, the company has experienced significant growth through both the development of new stores and the acquisition of additional franchise operators. This expansion has led Flynn Group to become the largest Applebee's franchisee worldwide, boasting over 460 Applebee's locations across 24 states. As part of its strategic vision, Flynn Group has diversified its portfolio by branching out into multiple respected brands and industries. This broad expansion includes ownership and operation of a vast array of restaurants under renowned brands such as Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and also fitness establishments like Planet Fitness.

Flynn Applebee's is one of the seven premier brands within Flynn Group, affirming its standing as a leader in the restaurant franchise industry. The company’s mission focuses on achieving excellence as the premier operator within each brand it manages. This commitment is deeply rooted in its core values: Care Genuinely for People, Play like a Champion, and Win as One. These guiding principles shape not only the customer experience but also the company culture and team environment.

The role of Assistant Manager at Flynn Applebee's is pivotal to upholding the brand’s high standards and delivering exceptional guest experiences. This position demands a hands-on leader who is actively engaged in the daily operations of the restaurant. Assistant Managers at Flynn Applebee's play a critical role in motivating staff and working collaboratively to ensure guests enjoy every visit. This dynamic role requires excellent problem-solving skills, the ability to thrive under pressure, and a positive, energetic attitude. While the responsibilities are challenging, the work environment is designed to be rewarding and enjoyable.

In this role, the Assistant Manager will oversee multiple facets of restaurant operations, including guest service, staff management, food quality, safety compliance, and operational efficiency. This includes direct engagement with guests to maintain high satisfaction, managing inventory levels, scheduling staff effectively to meet business demands, and ensuring compliance with all health and safety regulations. The Assistant Manager also supports employee development through training and performance evaluations, fostering a culture of teamwork and continuous improvement.

Furthermore, this position requires flexibility and the willingness to perform various roles within the restaurant to support the team, from cooking and bartending to guest seating and order expo. The Assistant Manager is also expected to embrace Flynn Applebee's Management Development Program, aimed at enhancing leadership skills and professional growth. This role provides an excellent opportunity for individuals passionate about the restaurant industry to contribute to and grow with a leading franchise operator.

Job Requirements

At least 2-3 years restaurant management experience
Ability to work various shifts including weekends
Ability to stand and exert mobility for up to ten hours
Ability to safely lift up to 50 pounds
Ability to read and write and possess finger and hand dexterity
Serve Safe Food and Serve Safe Alcohol Certifications a plus

Job Qualifications

At least 2-3 years restaurant management experience
Serve Safe Food and Serve Safe Alcohol Certifications a plus

Job Duties

Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
Ensures the immediate response and correction of all verbal guest complaints to self and staff
Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
Maintains departmental inventory levels
Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
Effectively schedules employees to meet sales demands
Maintains effective safety and security programs
Promotes and leads restaurant organization, cleanliness and sanitation
Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
Promotes quality recruitment and referrals of potential team member and management candidates
Promotes Flynn | Applebee's training procedures for new managers
Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
Assures compliance with company policies, practices and procedures
Responsible for controlling cost in assigned department
Compliance with local, state and federal laws, regulations and guidelines
Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
Responsible for preparing and submitting accurate daily paperwork
Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
Provides a role model for managers and employees
Develops self on all store related technology
Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant, including cooking on the line, expo, seating guests, bartending, etc
Uses the Management Development Program for continuous growth of leadership skills and proficiencies