Assistant Manager

Port St Lucie, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.50 - $19.75

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Training and development programs

Career advancement opportunities

diverse and inclusive workforce

Job Description

Flynn Group, founded by Greg Flynn in 1999, began with the acquisition of eight Applebee's restaurants and has expanded significantly over the last two decades to become the largest Applebee's franchisee worldwide. With more than 460 Applebee's locations spread across 24 states, Flynn Group has established itself as a leader in the restaurant franchise industry. Beyond Applebee's, Flynn Group operates a diversified portfolio of iconic brands including Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness, demonstrating a wide reach across various dining and fitness markets. Flynn Group is committed to excellence and is driven by its core values: care genuinely for people, play like a champion, and win as one. The company promotes a culture that values teamwork, respect, and continuous improvement, fostering a supportive and dynamic work environment.

The Assistant Manager role at Flynn Applebee's is a pivotal position that encompasses comprehensive involvement in the daily operations of the restaurant. The assistant manager is tasked with ensuring that the guest experience is exceptional and that the team operates efficiently and harmoniously. As a leader on site, the assistant manager must skillfully balance multiple responsibilities including staff management, customer service, inventory control, and adherence to health and safety standards. This role demands a professional who is both a problem solver and a motivator, able to handle stressful situations with composure while maintaining a fun and energetic atmosphere for both guests and staff. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering high-quality service and building a strong team dynamic. This position offers a unique opportunity to grow leadership skills through the company's Management Development Program while working within one of the most reputable brands in the restaurant industry. Employment with Flynn Group means joining a premier team dedicated to operational excellence and customer satisfaction, supported by a company that values diversity, inclusion, and professional growth opportunities. While salary details are not explicitly provided, the role is designed for professionals with experience in restaurant management who are eager to advance their careers in an expanding and respected franchise group.

Job Requirements

At least 2-3 years restaurant management experience
ability to work various shifts including weekends
ability to stand and exert mobility for up to 10 hours
ability to safely lift up to 50 pounds
ability to read and write to facilitate communication
finger and hand dexterity for using small tools and equipment

Job Qualifications

At least 2-3 years restaurant management experience
serve safe food certification is a plus
serve safe alcohol certification is a plus

Job Duties

Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
ensures the immediate response and correction of all verbal guest complaints to self and staff
ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
maintains departmental inventory levels
ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
effectively schedules employees to meet sales demands
maintains effective safety and security programs
promotes and leads restaurant organization, cleanliness and sanitation
performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
promotes quality recruitment and referrals of potential team member and management candidates
promotes Flynn | Applebee's training procedures for new managers
helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
assures compliance with company policies, practices and procedures
responsible for controlling cost in assigned department
compliance with local, state and federal laws, regulations and guidelines
drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
responsible for preparing and submitting accurate daily paperwork
assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
provides a role model for managers and employees
develops self on all store related technology
must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant, including cooking on the line, expo, seating guests, bartending, etc.
uses the Management Development Program for continuous growth of leadership skills and proficiencies