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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $19.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
employee recognition programs
Job Description
Flynn Group, established by Greg Flynn, began its journey in 1999 with the acquisition of eight Applebee's restaurants. Over more than two decades, the company has grown significantly by expanding through building new stores and acquiring other franchise operators, resulting in becoming the largest Applebee's franchisee in the world. Today, Flynn Group operates over 460 Applebee's locations across 24 states, showcasing a vast footprint in the casual dining industry. Flynn Applebee's is one of the seven premier brands under the Flynn Group umbrella. The organization has diversified beyond Applebee's into multiple iconic and widely recognized brands, including Arby’s, Panera Bread,... Show More
Job Requirements
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol certifications also a plus
- Ability to work various shifts including weekends
- Ability to stand and exert mobility for up to 10 hours
- Ability to safely lift up to 50 pounds
- Ability to read and write for communication
- Finger and hand dexterity to use small tools and equipment
Job Qualifications
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol certifications a plus
- Strong leadership and communication skills
- Ability to manage and motivate staff
- Problem-solving and decision-making abilities
- Knowledge of safety and sanitation standards
- Experience with inventory and cost control
- Ability to work flexible shifts including weekends
- Commitment to company core values and culture
- Willingness to perform various team member roles as needed
Job Duties
- Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
- Cultivates a culture in accordance with the Flynn Applebee's Premier Card of core values and beliefs
- Ensures the immediate response and correction of all verbal guest complaints to self and staff
- Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
- Maintains departmental inventory levels
- Ensures product preparation and presentation meeting company standards by performing line checks
- Effectively schedules employees to meet sales demands
- Maintains effective safety and security programs
- Promotes and leads restaurant organization, cleanliness and sanitation
- Performs routine maintenance and reports needed repairs
- Promotes recruitment and referrals of potential team member and management candidates
- Promotes Flynn Applebee's training procedures for new managers
- Helps maintain a trained staff through orientation, training sessions, and employee meetings
- Participates in employee development using One-on-One and performance documentation
- Assesses efficiency of employees, provides feedback and works on development
- Monitors employee performance and documents for disciplinary actions
- Assures compliance with company policies and procedures
- Controls cost in assigned department
- Ensures compliance with local, state and federal laws and regulations
- Drives bi-weekly/weekly food and liquor inventories and is accountable for completion
- Prepares and submits accurate daily paperwork
- Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
- Provides a role model for managers and employees
- Develops self on all store related technology
- Willing to work in all positions and assist team members as needed
- Uses Management Development Program for leadership growth
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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