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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $78,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Diversity and inclusion initiatives

Job Description

Flynn Group, established by Greg Flynn in 1999, began its journey with the acquisition of eight Applebee's restaurants. Over the past two decades, Flynn Group has experienced significant growth through both building new stores and acquiring other franchise operators, ultimately becoming the largest Applebee's franchisee in the world. The company proudly operates more than 460 Applebee's restaurants across 24 states, highlighting its expansive reach and operational expertise within the casual dining industry. This robust foundation has enabled Flynn Group to diversify its portfolio, extending its presence into multiple other prominent brands, sectors, and countries. Flynn Group is now recognized as the largest franchise operator globally, managing a variety of world-class, iconic brands including Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness alongside Applebee's.

Flynn Applebee's represents one of the seven premier brands under the Flynn Group umbrella. The company is driven by a clear mission: to be the premier operator within each of its brands. This mission is supported by a strong commitment to core company values such as caring genuinely for people, playing like a champion, and winning as one team. These values are deeply integrated into every aspect of Flynn Group's operations and culture.

The role of Assistant Manager at Applebee's is crucial to daily restaurant operations, requiring a dynamic individual ready to lead and foster an engaging environment for both guests and staff. This position involves hands-on management ranging from ensuring excellent customer service to staff development and maintaining high operational standards. The Assistant Manager plays a pivotal role in cultivating a team spirit that encourages quality service, adherence to company protocols, and the achievement of financial and operational goals. This role demands strong leadership skills, problem-solving abilities, and the capacity to maintain composure in a fast-paced environment.

In this position, the Assistant Manager is responsible for making sure that guests receive timely and friendly service in line with company standards. They are also tasked with creating a culture that reflects the Flynn Applebee's core values. This includes responding proactively to guest feedback, maintaining high standards in food preparation and presentation, managing inventory, scheduling staff effectively, and ensuring the cleanliness and safety of the restaurant.

Moreover, the Assistant Manager supports staff training and development, manages employee performance, and ensures compliance with all relevant local, state, and federal regulations. The role also includes overseeing cost control, performing routine maintenance checks, and participating in continuous leadership development through structured programs. Flexibility is key, as the Assistant Manager must be willing to work in all positions within the restaurant as needed.

This opportunity offers a competitive annual salary ranging from $63,000 to $78,000, reflecting the responsibilities and impact of the role within Flynn Group's operations. The company also emphasizes inclusivity and diversity, providing reasonable accommodations throughout the hiring process. By joining Flynn Applebee's as an Assistant Manager, candidates become part of a premier team committed to operational excellence and outstanding guest experiences.

Job Requirements

  • Minimum 2-3 years of restaurant management experience
  • Ability to work various shifts including weekends
  • Physical ability to stand and move actively for up to 10 hours
  • Capability to lift up to 50 pounds safely
  • Strong reading and writing skills
  • Dexterity for using small tools and equipment
  • Certification in Serve Safe Food and Alcohol preferred

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol certifications a plus
  • Strong leadership and team management skills
  • Excellent problem-solving abilities
  • Ability to handle stress and maintain composure
  • Effective communication and interpersonal skills
  • Knowledge of safety and sanitation standards
  • Experience in staff scheduling and development
  • Familiarity with inventory and cost control
  • Ability to operate store technology and systems

Job Duties

  • Ensure timely friendly service according to company guidelines
  • Cultivate a culture based on Flynn Applebee's core values
  • Address and correct verbal guest complaints promptly
  • Prioritize guest contact and complete required table visits
  • Maintain departmental inventory levels
  • Ensure product preparation and presentation meet company standards
  • Schedule employees effectively to meet sales demands
  • Maintain safety and security programs
  • Promote restaurant cleanliness and sanitation
  • Perform routine maintenance and report needed repairs
  • Support recruitment and referral efforts
  • Lead training procedures for new managers
  • Conduct employee training and meetings
  • Use performance documentation and evaluations for development
  • Monitor employee performance and provide feedback
  • Ensure compliance with company policies and regulations
  • Control costs in assigned department
  • Comply with local state and federal laws
  • Conduct bi-weekly or weekly food and liquor inventories
  • Prepare and submit accurate daily paperwork
  • Maintain sanitation standards meeting health department requirements
  • Serve as a role model for managers and employees
  • Develop skills in store related technology
  • Be willing to work all positions including cooking, seating, bartending
  • Use Management Development Program for leadership growth

Job Criteria

Experience

Mid Level (3-7 years)


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