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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $78,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Flynn Group, founded by Greg Flynn, began its journey in 1999 with the acquisition of 8 Applebee's restaurants. Over the past two decades, the company has experienced significant growth by opening new stores and acquiring other franchise operators. Today, Flynn Group is recognized as the largest Applebee's franchisee globally, boasting over 460 Applebee's locations across 24 states. This solid foundation has enabled Flynn Group to diversify its portfolio, expanding into various restaurant brands, different countries, and other industries.

Flynn Group is renowned for owning and operating a wide range of world-class, iconic brands, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. This diversity positions Flynn Group as the largest franchise operator worldwide. The company’s core mission is to excel as the premier operator within each brand. This mission is supported by a commitment to strong core values: Care Genuinely for People, Play like a Champion, and Win as One.

The role of an Applebee's Assistant Manager within Flynn Group embodies the company’s dedication to exceptional service and team leadership. This is a dynamic position focused on managing the daily operations of the restaurant, ensuring a memorable experience for guests, and fostering a passionate and cohesive team environment. As an Assistant Manager, you will be responsible for leading by example, solving problems efficiently, and maintaining composure under pressure. This role demands hard work and dedication but promises a fulfilling and enjoyable work atmosphere.

In this position, you will oversee many aspects of restaurant management, including promoting friendly and timely customer service, maintaining inventory and safety standards, managing staff schedules, and ensuring compliance with food preparation and sanitation guidelines. You will play a crucial role in cultivating a positive culture aligned with Flynn Applebee’s core values, addressing any guest complaints swiftly, and ensuring regular guest interaction through table visits. Additionally, you will manage employee recruitment, training, evaluation, and development to build an effective workforce.

The Assistant Manager will also be tasked with optimizing operational efficiency by monitoring performance, managing costs, ensuring adherence to company policies and legal regulations, and maintaining accurate paperwork and inventory. A key part of the role involves hands-on participation in restaurant functions, with the willingness to perform various roles such as cooking, bartending, or seating guests when needed.

The ideal candidate will have at least 2-3 years of restaurant management experience, with certifications such as Serve Safe Food and Serve Safe Alcohol viewed as advantageous. Physical requirements include the ability to work varied shifts including weekends, stand for extended periods, lift up to 50 pounds, and possess sufficient dexterity for handling small tools and equipment. The average annual earnings range from $63,000 to $78,000, reflecting the company’s commitment to rewarding capable and committed leaders.

Flynn Group values diversity and inclusion and is dedicated to providing reasonable accommodations for individuals with disabilities. This role offers the opportunity to grow within one of the largest and most respected franchise organizations in the world, contributing to a vibrant and supportive work culture committed to excellence and team success.

Job Requirements

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol certifications are a plus
  • Ability to work various shifts including weekends
  • Ability to stand and move for up to 10 hours
  • Capability to lift up to 50 pounds
  • Ability to read, write, and communicate effectively
  • Possess finger and hand dexterity for tools and equipment

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food certification is a plus
  • Serve Safe Alcohol certification is a plus
  • Strong leadership and communication skills
  • Ability to handle stress and problem solve effectively
  • Experience in team training and development
  • Understanding of safety and sanitation standards
  • Proficient in restaurant operational technology
  • Ability to work flexible shifts including weekends

Job Duties

  • Ensures timely, friendly service according to company guidelines
  • Cultivates a culture in accordance with core values
  • Ensures immediate response and correction of guest complaints
  • Ensures guest contact with required table visits
  • Maintains departmental inventory levels
  • Ensures product preparation and presentation meet company standards
  • Effectively schedules employees to meet sales demands
  • Maintains safety and security programs
  • Promotes cleanliness and sanitation
  • Performs routine maintenance and reports needed repairs
  • Promotes recruitment and referrals
  • Implements training procedures
  • Maintains trained staff through orientation and training
  • Develops employees using performance documentation
  • Provides feedback and works on employee development
  • Monitors employee performance and documents disciplinary actions
  • Assures compliance with company policies and laws
  • Controls cost in assigned department
  • Drives food and liquor inventories and completes paperwork
  • Assures sanitation standards meet or exceed health department standards
  • Provides role model for managers and employees
  • Develops self on store-related technology
  • Works in all positions as needed
  • Uses management development program for growth of leadership skills

Job Criteria

Experience

Mid Level (3-7 years)


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