Assistant Manager

Flynn Group, founded by Greg Flynn in 1999, began its journey with the acquisition of eight Applebee's restaurants. Over the subsequent two decades, the company expanded aggressively by building new stores and acquiring other franchise operators, establishing itself as the largest Applebee's franchisee globally. This formidable foundation enabled Flynn Group to diversify its portfolio by expanding into multiple other well-known brands, various countries, and different industries. Currently, Flynn Group owns and operates over 460 Applebee's restaurants across 24 states, marking its presence as a leader in the restaurant franchise business.

Flynn Applebee's is one of the seven premier brands under the Flynn Group umbrella, which also includes Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Flynn Group aims to be the premier operator within each of these brands by committing itself to its core values: Care Genuinely for People, Play like a Champion, and Win as One. This mission drives the company to foster a culture that prioritizes teamwork, integrity, passion, and excellence.

The role of an Applebee's Assistant Manager is integral to maintaining the high standards and smooth operation of the restaurants. This position involves comprehensive involvement in day-to-day restaurant operations, ensuring that both guests and staff have outstanding experiences. Assistant Managers play a critical role as team leaders who inspire passion, solve problems efficiently, and manage stressful situations with composure and professionalism. The role requires dedication and hard work but promises an engaging and rewarding environment where team spirit and customer satisfaction are paramount.

Assistant Managers at Flynn Applebee's are charged with upholding the company's customer service excellence by ensuring timely and friendly service that aligns with company guidelines. They are pivotal in cultivating a positive restaurant culture rooted in core values, actively responding to guest complaints for immediate resolution, and routinely interacting with guests to enhance their dining experience. Inventory management, product quality checks, employee scheduling, safety, sanitation, recruitment, training, and employee development are all part of the multifaceted responsibilities of the Assistant Manager.

This role also demands adherence to legal regulations, cost control within specific departments, and thorough documentation and reporting to support operational efficiency. Candidates can expect a dynamic work environment that encourages continuous leadership development through Flynn's Management Development Program. The Assistant Manager must be versatile, willing to step into various roles within the restaurant as needed, including cooking, bartending, and seating guests, demonstrating a true team-oriented mindset.

Qualified candidates typically have 2-3 years of restaurant management experience. Certifications such as Serve Safe Food and Serve Safe Alcohol are advantageous for prospective applicants. Physical demands include the ability to work various shifts, including weekends, stand for extended periods, lift up to 50 pounds safely, and possess the necessary dexterity to operate tools and equipment effectively.

Flynn Group is an equal opportunity employer dedicated to creating a diverse and inclusive workforce. It is committed to providing reasonable accommodations for individuals with disabilities throughout the application process. Prospective employees are encouraged to become part of this premier team, which values integrity, team collaboration, and a passion for delivering exceptional guest experiences.