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Assistant Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $54,340.00 - $67,200.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Profit sharing
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid vacation
Paid sick leave

Job Description

Flynn Group, founded by Greg Flynn in 1999 with the acquisition of eight Applebee's locations, has grown into the largest Applebee's franchisee in the world over the last two decades. From its strong foundation in Applebee's, the company expanded by building new outlets and acquiring other franchise operators. Flynn Group has evolved into a powerhouse in the restaurant and fitness industry, owning and operating a diversified portfolio of over 460 stores across 24 states. The Flynn Group's portfolio includes respected and iconic brands such as Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. This impressive growth reflects their commitment to excellence, strategic acquisitions, operational efficiency, and brand diversification, making them a leader in franchise operations globally.

Flynn Applebee's stands as one of seven premier brands under the Flynn Group umbrella. The organization’s core mission is to be the premier operator within each brand it represents. This is achieved through an unwavering focus on core values: Care Genuinely for People, Play like a Champion, and Win as One. At Flynn Applebee's, the culture nurtures teamwork, professional growth, and exceptional guest experiences. Working with Flynn Group means joining a progressive company that emphasizes integrity, community involvement, respect, and employee development.

The role of an Applebee's Assistant Manager with Flynn Group offers an immersive experience in restaurant operations. This position is integral to delivering a high-quality dining experience while supporting both the guests and the team. As an Assistant Manager, you will manage day-to-day operations, lead by example, and foster a positive work environment. Your responsibilities include overseeing service standards to ensure that every guest receives timely and friendly service meeting company guidelines. You will cultivate a culture that aligns with Flynn Applebee's Premier Card values, guaranteeing that employee engagement and guest satisfaction remain high.

The Assistant Manager role requires a strong leader who can handle stress, solve problems efficiently, and inspire their team to perform at their best consistently. You will be accountable for maintaining inventory levels, scheduling employees effectively to meet sales demands, enforcing safety and sanitation standards, responding promptly to guest concerns, and promoting overall restaurant organization. This position also involves participating in recruitment and training of new staff, developing current employees through performance documentation and feedback, and ensuring company policy compliance.

Assistant Managers are expected to be versatile, capable of working various shifts including weekends, and willing to assist in different roles within the restaurant as needed, including cooking, bartending, or seating guests. The role offers competitive wages ranging from $19 to $23.50 per hour, translating to approximately $54,340 to $67,200 annually based on a 50-hour workweek, along with the potential for monthly bonuses depending on the location.

Flynn Group also offers a comprehensive benefits package including profit sharing, medical, dental, and vision insurance, a 401(k) plan with matching contributions, paid vacation, paid sick leave, and additional paid time off (PTO) based on continuous employment and tenure. The company prioritizes employee growth and development, providing training programs and leadership development opportunities to foster career advancement.

In summary, Flynn Group's Applebee's Assistant Manager position is an exciting opportunity for candidates looking to grow their career in restaurant management within a supportive and dynamic environment. This role combines operational leadership, people management, and customer service, all while being part of a globally recognized franchise operating under a company renowned for its culture and values.

Job Requirements

  • At least 2-3 years restaurant management experience
  • Ability to work various shifts including weekends
  • Ability to stand and exert mobility for up to 10 hours
  • Ability to safely lift up to 50 pounds
  • Ability to read and write to facilitate communication
  • Finger and hand dexterity for using small tools and equipment
  • Serve Safe Food and Serve Safe Alcohol certifications preferred

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol certifications are a plus
  • Effective leadership and team management skills
  • Strong problem solving and communication abilities
  • Ability to handle stressful situations and maintain composure
  • Knowledge of food safety and sanitation standards
  • Ability to work varied shifts including weekends
  • Basic computer skills for handling store technology and paperwork
  • Commitment to maintaining company policies and standards

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
  • Ensures the immediate response and correction of all verbal guest complaints to self and staff
  • Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
  • Maintains departmental inventory levels
  • Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
  • Effectively schedules employees to meet sales demands
  • Maintains effective safety and security programs
  • Promotes and leads restaurant organization, cleanliness and sanitation
  • Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
  • Promotes quality recruitment and referrals of potential team member and management candidates
  • Promotes Flynn | Applebee's training procedures for new managers
  • Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
  • Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
  • Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
  • Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
  • Assures compliance with company policies, practices and procedures
  • Responsible for controlling cost in assigned department
  • Compliance with local, state and federal laws, regulations and guidelines
  • Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
  • Responsible for preparing and submitting accurate daily paperwork
  • Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
  • Provides a role model for managers and employees
  • Develops self on all store related technology
  • Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant, including cooking on the line, expo, seating guests, bartending, etc
  • Uses the Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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