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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $24.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Competitive wages
Profit sharing
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Paid vacation
development opportunities

Job Description

Flynn Group is a prominent franchise operator known for its extensive portfolio of world-class restaurant brands, including Panera Bread, Applebee's, Arby's, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Founded in 1999 by Greg Flynn, the company has grown to become the largest franchise operator globally, emphasizing a commitment to excellence and leadership in each brand they operate. Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes and has since expanded dramatically to become the second largest Panera franchisee worldwide. This growth has been achieved through the strategic development of new stores and acquisitions of other franchise operators. The company prides itself on a decentralized business model, where local Market Leaders oversee specific geographic areas to ensure high operational standards and a cohesive team environment.

Flynn Panera operates upscale, friendly cafes known for their artisan baked breads, quality soups, salads, sandwiches, and specialty espresso beverages. Distinctively, Flynn Panera cafes operate without fryers or late-night hours, promoting a clean, grease-free, and alcohol-free environment that supports the well-being of both staff and customers. Flynn Group’s core values of genuine care for people, champion-like performance, and winning as one foster a supportive culture for both employees and patrons.

The Manager role at Flynn Panera is a vital leadership position focused on overseeing cafe operations while delivering exceptional customer experiences. This position requires managing teams of up to 75 staff members, overseeing daily functions such as labor scheduling, food safety, facility management, and bakery operations. Managers are expected to be passionate about the foodservice industry, motivating and coaching team members, and maintaining high standards of cleanliness, sanitation, and food quality. They serve as the main communication link between associates and senior management and are responsible for executing strategies that sustain profitability and operational excellence.

Key responsibilities include managing budgets, coordinating shifts, marketing initiatives, customer interactions, and recruiting and training staff. Flynn Panera emphasizes a positive work environment where associates are encouraged to be authentic and have fun while maintaining high productivity. This leadership role values professionalism, ethical business practices, and a strong dedication to company values. With competitive wages, profit sharing, meal discounts, medical and dental benefits, 401(k) plans, paid vacation, and extensive development opportunities, this manager position offers career growth within a rapidly expanding concept poised for continued success.

Job Requirements

  • Must be able to stand and exert well-paced mobility for up to ten (10) hours in length
  • must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight
  • must be able to read and write to facilitate communication
  • must possess finger and hand dexterity for using small tools and equipment

Job Qualifications

  • At least 2-3 years hospitality management experience
  • a degree or equivalent experience in hospitality or hotel/restaurant management is preferred
  • food management certifications are a plus
  • must have a run it like you own it mentality

Job Duties

  • Taking responsibility for the overall business performance of the restaurant, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering
  • analyzing and planning restaurant sales levels and profitability
  • creating and executing plans for sustained profitability
  • primary conduit of information between the associate and the management team
  • retaining and developing the team members and managers
  • manages a budget and controlling costs
  • coordinating the entire operation of the restaurant during scheduled shifts
  • greeting customers and doing table visits to ensure customer satisfaction
  • inspire associates to have fun and be their authentic selves while generating high productivity
  • coach and mentor associates through One-on-Ones, Performance Documentation and Performance Reviews
  • anticipates problems and takes action to prevent them
  • serve as the primary resource for resolving associate questions
  • serves as a primary specialist within the bakery cafe, ensuring associates are properly trained and fully competent in all aspects of food service and customer support
  • recruiting and training staff to meet staffing par levels
  • ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices
  • exhibits a professional image
  • promotes and embodies our Values and Beliefs as outlined on the Premier Card

Job Criteria

Experience

Mid Level (3-7 years)


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