Assistant Manager

Flynn Group, founded by Greg Flynn, embarked on its journey in 1999 with the acquisition of eight Applebee's restaurants. Over the past two decades, the company has experienced significant growth through the establishment of new stores and careful acquisitions of other franchise operators. As a result, Flynn Group has become the largest Applebee's franchisee in the world, boasting over 460 Applebee's locations across 24 states. This impressive expansion and strong foundation have allowed the company to diversify and evolve, venturing into various brands, countries, and industries.

Today, Flynn Group is recognized as the largest franchise operator globally, owning and managing a well-diversified portfolio of iconic, world-class restaurant brands. These include Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company is dedicated to excellence within each brand it operates by adhering to its core values: Care Genuinely for People, Play like a Champion, and Win as One. This commitment creates a vibrant company culture centered on mutual respect, teamwork, and a passion for delivering exceptional service and experiences to customers.

The role of an Applebee's Assistant Manager is a dynamic and crucial position within this expansive organization. This role requires active involvement in every aspect of the restaurant's daily operations. As an Assistant Manager, you will be expected to foster enthusiasm and commitment among both guests and team members, ensuring an outstanding experience for all who walk through the doors. The position demands strong leadership skills, excellent problem-solving abilities, and resilience under pressure. Despite the challenges, it promises a rewarding and enjoyable working environment where collaboration and fun go hand in hand.

The Assistant Manager’s responsibilities are extensive and diverse, ranging from ensuring friendly, timely customer service in line with company standards to maintaining a safe and clean workplace. You will play a pivotal role in cultivating a positive culture based on Flynn Applebee's core values, quickly addressing and resolving guest concerns, and managing inventory levels to meet operational needs. Scheduling and staffing efficiently to meet sales demands while upholding rigorous food preparation standards are also key parts of the role.

Additionally, the Assistant Manager supports the recruitment process by promoting quality hiring practices and training new team members to align them with the company’s policies and service expectations. Employee development is another cornerstone of the position, involving regular performance reviews, coaching, and documentation to foster growth and accountability. Compliance with health, safety, and sanitation standards is mandatory to maintain the restaurant's excellent reputation and meet regulatory requirements.

This position also entails operational responsibilities such as driving inventory audits, managing cost controls, submitting accurate daily paperwork, and overseeing maintenance issues. Flexibility is essential, as Assistant Managers must be ready and able to assist with various tasks across different roles within the restaurant, including cooking, bartending, seating guests, and exposure shifts.

The company offers continuous leadership development through its Management Development Program, ensuring that team leaders can enhance their skills and advance their careers. Ideal candidates will have at least two to three years of restaurant management experience and, while not mandatory, Serve Safe Food and Serve Safe Alcohol certifications are highly valued.

Flynn Group is committed to creating an inclusive and diverse workforce, providing reasonable accommodations for individuals with disabilities and fostering a work environment where every employee can thrive. Joining Flynn Group as an Applebee's Assistant Manager offers the opportunity to be part of a premier team that values passion, professionalism, and a commitment to excellence in hospitality.