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Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $60,000.00 - $78,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Competitive wages
Profit sharing
bonus
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid vacation
Paid sick leave

Job Description

Flynn Group, founded by Greg Flynn, began its journey in the restaurant industry with the acquisition of 8 Applebee's locations in 1999. Over the past two decades, the company has expanded significantly by building new stores and acquiring other franchise operators, growing into the largest Applebee's franchisee in the world. Today, Flynn Group operates more than 460 Applebee's restaurants across 24 states, demonstrating its impressive growth and leadership in the casual dining sector. The company prides itself on a solid foundation that has enabled it to diversify and expand into other famous brands and industries beyond Applebee's, further solidifying its position in the franchise business.

Flynn Group is recognized as the largest franchise operator globally, managing a diverse portfolio of premier brands that include Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company’s core mission is to be the premier operator within each of these brands, driven by a set of core values: Care Genuinely for People, Play like a Champion, and Win as One. These values reflect Flynn Group's commitment to delivering excellent guest experiences, fostering teamwork, and nurturing a positive workplace culture across its vast network of operations.

The role of Assistant Manager at Flynn Applebee's is a dynamic and integral position within the company's structure. As an Applebee's Assistant Manager, you are actively involved in overseeing the day-to-day operations of the restaurant, ensuring that guests and team members are passionate about their experience every day. This leadership role demands exceptional problem-solving skills, the ability to handle stressful situations with grace, and a dedication to fostering a fun and engaging work environment. Although the position requires hard work, it promises an outstanding and rewarding experience for those who are committed to excellence and team collaboration.

Assistant Managers at Flynn Applebee's play a critical role in creating an atmosphere where both guests and employees feel valued and motivated. Responsibilities include maintaining timely and friendly service standards, responding promptly to guest complaints, and ensuring rigorous adherence to sanitation, safety, and health codes. This position is also responsible for sustaining inventory levels, conducting product quality checks, scheduling staff effectively, and supporting recruitment and training of new team members. Assistant Managers are expected to model exemplary behavior, while also encouraging continuous growth and performance improvements among staff.

Flynn Group offers competitive compensation for Applebee's Assistant Managers, with hourly wages ranging from $20.98 to $27.27, translating to an approximate annual salary of $60,000 to $78,000 based on a 50-hour workweek. The role may also include the potential for monthly bonuses depending on location. Employees enjoy benefits such as profit sharing/bonus opportunities, comprehensive medical, dental, and vision insurance, 401k plan with matching contributions, paid vacation, and paid sick leave, all designed to support the well-being and growth of the team members.

The physical demands of the role require flexibility in working various shifts including weekends, standing and remaining mobile for up to 10 hours, safely lifting items up to 50 pounds, and possessing the dexterity needed for handling tools and equipment. Additionally, Assistant Managers are expected to continuously develop their leadership skills using company management development programs and actively participate in the ongoing enhancement of staff capabilities.

Flynn Group is committed to building a diverse and inclusive workforce and provides reasonable accommodations to individuals with disabilities throughout the employment process. This dedication underscores the company’s focus on equality and respect within the workplace. Overall, the Applebee's Assistant Manager position at Flynn Group offers an excellent opportunity for those looking to advance their careers in restaurant management within a supportive, dynamic, and rapidly growing organization.

Job Requirements

  • Education equivalent to high school diploma or GED
  • At least 2-3 years restaurant management experience
  • Ability to work various shifts including weekends
  • Capacity to stand and exert mobility for up to 10 hours
  • Ability to safely lift up to 50 pounds
  • Finger and hand dexterity for using small tools and equipment
  • Strong reading and writing skills to facilitate communication

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food and Serve Safe Alcohol Certifications are a plus
  • Proven leadership and team management skills
  • Strong problem solving and conflict resolution abilities
  • Excellent communication and interpersonal skills
  • Ability to thrive under pressure and handle stress effectively

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
  • Ensures the immediate response and correction of all verbal guest complaints to self and staff
  • Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
  • Maintains departmental inventory levels
  • Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
  • Effectively schedules employees to meet sales demands
  • Maintains effective safety and security programs
  • Promotes and leads restaurant organization, cleanliness and sanitation
  • Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
  • Promotes quality recruitment and referrals of potential team member and management candidates
  • Promotes Flynn | Applebee's training procedures for new managers
  • Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
  • Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
  • Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
  • Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
  • Assures compliance with company policies, practices and procedures
  • Responsible for controlling cost in assigned department
  • Compliance with local, state and federal laws, regulations and guidelines
  • Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
  • Responsible for preparing and submitting accurate daily paperwork
  • Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
  • Provides a role model for managers and employees
  • Develops self on all store related technology
  • Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
  • Uses the Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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