Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $21.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
The Assistant Manager plays a pivotal role in the operations leadership of a restaurant, holding a key position responsible for driving profitability, enhancing guest service, fostering people development, and managing daily restaurant operations efficiently. This role is instrumental in supporting the Restaurant General Manager (RGM) to ensure smooth and profitable functioning of a single restaurant unit. As a vibrant member of the restaurant leadership team, the Assistant Manager dedicates significant efforts toward developing servant leaders, encouraging a team-oriented environment, and engaging in essential administrative activities that propel the restaurant's success.
The company is a well-established restaurant brand dedicated to providing outstanding dining experiences while operating with a strong focus on operational excellence and employee growth. With a commitment to guest satisfaction and quality service, the restaurant offers a dynamic work atmosphere where leadership and teamwork are highly valued. The Assistant Manager's position is a full-time role, focusing on delivering exceptional service while maintaining operational standards that align with the company’s mission and goals.
In the role of Assistant Manager, the individual actively participates in various facets of restaurant management. Key responsibilities include managing inventory costs through daily and weekly counts, placing and receiving inventory orders, and overseeing preventative maintenance of restaurant facilities and equipment to comply with company standards. Additionally, the Assistant Manager ensures strict adherence to cash control and security procedures, including accurate handling of safe counts and cash drawers.
Beyond operational tasks, the Assistant Manager plays a vital role in creating memorable experiences for guests by addressing complaints proactively and motivating the team to deliver fast, friendly, and accurate service within a clean and welcoming environment. Collaboration with the Restaurant General Manager is essential to devise strategic action plans aimed at improving guest satisfaction metrics and overall operational performance.
People development is a cornerstone of the Assistant Manager’s role. The position involves recruiting and interviewing potential employees, conducting orientation for new hires, and managing schedules to streamline team onboarding processes. By fostering a positive culture within the restaurant, the Assistant Manager ensures that the workforce remains engaged, motivated, and aligned with the company’s values.
Leading store operations also falls under the Assistant Manager’s duties, which include guiding the restaurant team to meet key performance indicators (KPIs), enforcing food safety and brand standards, and maintaining compliance with established protocols. This comprehensive role demands a blend of leadership, operational expertise, and customer service focus to contribute significantly to the restaurant’s success and sustained growth.
The company is a well-established restaurant brand dedicated to providing outstanding dining experiences while operating with a strong focus on operational excellence and employee growth. With a commitment to guest satisfaction and quality service, the restaurant offers a dynamic work atmosphere where leadership and teamwork are highly valued. The Assistant Manager's position is a full-time role, focusing on delivering exceptional service while maintaining operational standards that align with the company’s mission and goals.
In the role of Assistant Manager, the individual actively participates in various facets of restaurant management. Key responsibilities include managing inventory costs through daily and weekly counts, placing and receiving inventory orders, and overseeing preventative maintenance of restaurant facilities and equipment to comply with company standards. Additionally, the Assistant Manager ensures strict adherence to cash control and security procedures, including accurate handling of safe counts and cash drawers.
Beyond operational tasks, the Assistant Manager plays a vital role in creating memorable experiences for guests by addressing complaints proactively and motivating the team to deliver fast, friendly, and accurate service within a clean and welcoming environment. Collaboration with the Restaurant General Manager is essential to devise strategic action plans aimed at improving guest satisfaction metrics and overall operational performance.
People development is a cornerstone of the Assistant Manager’s role. The position involves recruiting and interviewing potential employees, conducting orientation for new hires, and managing schedules to streamline team onboarding processes. By fostering a positive culture within the restaurant, the Assistant Manager ensures that the workforce remains engaged, motivated, and aligned with the company’s values.
Leading store operations also falls under the Assistant Manager’s duties, which include guiding the restaurant team to meet key performance indicators (KPIs), enforcing food safety and brand standards, and maintaining compliance with established protocols. This comprehensive role demands a blend of leadership, operational expertise, and customer service focus to contribute significantly to the restaurant’s success and sustained growth.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Ability to work flexible hours including evenings, weekends and holidays
- Strong organizational and time management skills
- Basic computer proficiency
- Ability to handle multiple tasks simultaneously
- Customer-focused mindset
- Physical ability to stand and move throughout the restaurant during shifts
Job Qualifications
- Proven experience in restaurant management or related hospitality roles
- Strong leadership and interpersonal skills
- Excellent communication skills
- Ability to motivate and develop a team
- Knowledge of inventory management and cash control procedures
- Understanding of food safety and health regulations
- Experience with employee recruitment and onboarding processes
- Ability to work in a fast-paced environment
- Problem-solving skills and guest service orientation
Job Duties
- Assists in managing inventory costs and maintains inventory by performing daily and weekly counts
- Places and receives inventory truck orders
- Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with company standards
- Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)
- Calls guests back who have had problems/complaints
- Motivates and directs team to exceed guest expectations with accurate, fast and friendly service in a clean facility
- Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
- Recruits and interviews potential employees
- Completes orientation for new employees
- Creates and monitors schedule and manages team on-boarding process
- Establishes a positive culture in the restaurant
- Directs restaurant team toward a common goal while meeting KPIs
- Ensures that restaurant upholds food safety and brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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