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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Job Description
Our establishment is a high-volume quick-service restaurant known for its dedication to quality, speed, and customer satisfaction. We have built a reputation for providing excellent food and exceptional service in a fast-paced, dynamic environment. Our restaurant embraces a culture of teamwork, continuous improvement, and operational excellence, attracting a diverse clientele who value a quick and friendly dining experience. We focus on maintaining high standards in cleanliness, food safety, and employee development to ensure every visit remains memorable and enjoyable for our guests.
We are currently seeking an Assistant Manager to play a pivotal role in supporting the General Manager ... Show More
We are currently seeking an Assistant Manager to play a pivotal role in supporting the General Manager ... Show More
Job Requirements
- High school diploma or equivalent
- One to three years of management experience in a high volume restaurant preferred
- Experience in quick-service restaurant (QSR) environment strongly preferred
- Excellent customer service and employee relation skills
- Detail oriented with the ability to manage multiple areas simultaneously
- Ability to perform under pressure for extended periods
- Capability to work in varying temperature conditions
- Ability to stand for extended periods
- Ability to lift up to 50 pounds
- Strong judgment and communication skills
Job Qualifications
- One to three years of management in a high volume restaurant preferred
- QSR experience strongly preferred
- High school diploma or equivalent required
- Must have excellent customer service and employee relation skills
- Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment
- Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time
- Must be able to work in and out of different temperature ranges
- Must be able to stand for long periods of time
- Must be able to lift up to 50 pounds
- Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness
Job Duties
- Manage entire operation of restaurant during scheduled shifts
- Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service
- Assist in the execution of the restaurant's business plan as directed by the GM
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
- Ensure guest service in all areas meets company standards
- Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
- Accurately complete designated duties such as inventory control, ordering of products, cash control
- Assist in optimizing profits by controlling product and labor costs
- Communicate and oversee the execution of product promotions
- Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of training materials, establishment of performance expectations and by conducting performance reviews
- Prepare hourly employee schedules to meet the staffing requirements for each day part as determine by the GM
- Exercise good judgment in decision-making and reporting issues to the GM
- Perform other duties and responsibilities as requested by the GM
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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