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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $78,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion commitment

Job Description

Flynn Group, established by Greg Flynn, embarked on its journey in 1999 with the acquisition of eight Applebee's restaurants. Over the past two decades, the company has expanded significantly by both building new locations and acquiring other franchise operators, ultimately becoming the largest Applebee's franchisee in the world with over 460 restaurants across 24 states. Flynn Group's success stems from a strong foundation and dedication to excellence, which has allowed it to diversify and broaden its reach beyond Applebee's into multiple other iconic brands, countries, and industries. Among its diverse portfolio, Flynn Group operates premier brands such as Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Their primary mission is to be the premier operator within each brand by focusing on their core values: Care Genuinely for People, Play like a Champion, and Win as One.

Flynn Applebee's, one of the seven premier brands within Flynn Group, offers a rewarding career opportunity as an Assistant Manager. This role is integral to the daily operations within the restaurant, where the Assistant Manager is responsible for enhancing the customer and employee experience. The position requires a dedicated team leader who can manage stress effectively, solve problems promptly, and foster an environment where guests and staff are enthusiastic about their experience. Working as an Assistant Manager at Flynn Applebee's is demanding but highly rewarding, offering an atmosphere where hard work is matched with fun. The assistant manager plays a critical role in upholding the company's high standards of service and hospitality, ensuring customer satisfaction through timely, friendly interactions. They are also instrumental in cultivating a positive culture aligned with Flynn Applebee's core values and managing overall restaurant performance. The role involves maintaining inventory, enforcing sanitation and safety standards, scheduling to meet sales demand, training staff, and contributing to recruitment and development. The Assistant Manager must be versatile, willing to work various shifts including weekends, and able to assist in multiple roles within the restaurant, whether it be cooking, seating, or bartending. Average annual earnings for this role range between $63,000 and $78,000, reflecting the importance and responsibility of the position. Flynn Group champions diversity and inclusion, providing equal employment opportunities and accommodations for individuals with disabilities. The Assistant Manager position at Flynn Applebee's is crafted for motivated individuals eager to grow their leadership skills and be part of a premier team dedicated to excellence in restaurant operations.

Job Requirements

  • High school diploma or equivalent
  • 2-3 years restaurant management experience
  • ability to work various shifts, including weekends
  • physical ability to stand and move for up to 10 hours
  • able to lift up to 50 pounds safely
  • strong communication skills
  • willingness to perform multiple roles as needed
  • compliance with health and safety regulations

Job Qualifications

  • At least 2-3 years restaurant management experience
  • serve safe food and serve safe alcohol certifications preferred
  • strong leadership and interpersonal skills
  • ability to maintain high standards of customer service
  • excellent problem-solving and stress management abilities
  • effective communication and team development skills
  • proficiency with store technology
  • knowledge of safety, sanitation, and food handling regulations
  • ability to motivate and inspire a diverse team

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • cultivates a culture in accordance with the Flynn Applebee's Premier Card of core values and beliefs
  • ensures immediate response and correction of all verbal guest complaints
  • ensures guest contact as a priority with completion of required table visits
  • maintains departmental inventory levels
  • ensures product preparation and presentation meeting company standards by performing line checks
  • effectively schedules employees to meet sales demands
  • maintains effective safety and security programs
  • promotes and leads restaurant organization, cleanliness and sanitation
  • performs routine maintenance and immediately reports needed repairs
  • promotes quality recruitment and referrals of potential team members and management candidates
  • promotes Flynn Applebee's training procedures for new managers
  • helps maintain a trained staff through employment orientation, training sessions, employee meetings and company policies
  • participates in employee development using One-on-One and performance documentation, contributes to written evaluations
  • assesses employee efficiency, provides fair feedback regularly, and addresses areas of development
  • monitors employee performance and documents situations requiring disciplinary action
  • assures compliance with company policies, practices and procedures
  • responsible for controlling costs in assigned department
  • complies with local, state and federal laws and regulations
  • drives bi-weekly/weekly food and liquor inventories as requested
  • prepares and submits accurate daily paperwork
  • assures sanitation standards meet or exceed Health Department standards
  • provides a role model for managers and employees
  • develops self on all store-related technology
  • willing and able to work in all positions and assist team members as needed
  • uses the Management Development Program for continuous leadership growth

Job Criteria

Experience

Mid Level (3-7 years)


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