Assistant Manager

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $19.25 - $28.25

Work Schedule

Flexible

Day Shifts

Benefits

Competitive wages

Profit sharing

meal discounts

Medical insurance

Dental Insurance

Vision Insurance

401(k) plan with Company Match

Paid vacation

Paid sick leave

development opportunities

Job Description

Flynn Group entered the Panera Bread system in 2015 by acquiring 47 cafes and has since expanded to become the second-largest Panera franchisee globally. The company continues its impressive growth trajectory through opening new cafes and acquiring additional franchise operators. Flynn Panera operates under a decentralized business model, with Market Leaders overseeing geographic areas, supported by Area Directors, General Managers, Assistant Managers, and Team Managers who ensure smooth operations of cafes. Flynn Group is a diversified restaurant operator owning several premier brands including Applebee's, Arby's, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness, demonstrating a strong foundation in the hospitality industry since its founding in 1999 by Greg Flynn. The group's core values are centered around caring genuinely for people, playing like champions, and winning as one cohesive team.

The Panera Bread cafes operated by Flynn Panera are known for their upscale yet friendly environment that emphasizes artisan breads, quality soups, salads, sandwiches, and specialty espresso beverages. Unique to these cafes is a grease and alcohol-free atmosphere, with no fryers and no late-night shifts, making it an attractive workplace especially for morning people. The Manager role at Flynn Panera is a vital leadership position responsible for overseeing cafe operations, including managing up to 75 staff members to ensure a superior customer service experience. Leaders are expected to be passionate about the foodservice industry, demonstrating strong coaching and counseling skills, creating profitable environments, and maintaining high standards of cleanliness, food quality, sanitation, and safety.

Managers are the heart of the Flynn Panera cafes, serving not only as operational overseers but also as mentors who inspire and develop their teams through ongoing one-on-one coaching, performance documentation, and reviews. This role demands an individual with experience in restaurant management and a consistent, stable employment background, showcasing exceptional interpersonal skills and attention to detail. The work is dynamic and fast-paced, requiring effective strategic planning and operational execution to maintain profitability and customer satisfaction. Managers also act as the primary link between associates and the management team, fostering an environment where associates can thrive professionally while delivering an authentic and warm customer experience.

Joining Flynn Panera means becoming part of a rapidly expanding enterprise that values employee development and offers competitive wages along with comprehensive benefits such as profit sharing, meal discounts, and health insurance options. The company’s commitment to diversity and inclusion further enhances its workplace culture, making it a great place for individuals who want to build a rewarding career in hospitality management. This position provides opportunities to work with a respected brand committed to quality and community, along with the potential for continued personal and professional growth.

Job Requirements

Must have 2-3 years of hospitality management experience
Ability to lead and manage a team effectively
Strong communication and interpersonal skills
Ability to work morning shifts and no late nights
Must be able to stand and move for up to 10 hours
Ability to lift up to 50 pounds safely
Must be able to read and write for effective communication
Finger and hand dexterity to use small tools and equipment
Must have a steady and stable employment track record
Must possess a professional image and uphold company values

Job Qualifications

At least 2-3 years hospitality management experience
A degree or equivalent experience in hospitality or hotel/restaurant management preferred
Food management certifications are a plus
Proven ability to lead and inspire a team
Strong coaching and interpersonal skills
Exceptional attention to detail
Ability to maintain high standards of cleanliness, food quality, and safety
Solid understanding of budgeting and labor management
Excellent problem-solving skills and decision-making capabilities

Job Duties

Taking responsibility for the overall business performance of the restaurant including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering
Analyzing and planning restaurant sales levels and profitability
Creating and executing plans for sustained profitability
Acting as the primary conduit of information between associates and management
Retaining and developing team members and managers
Managing a budget and controlling costs
Coordinating the entire operation of the restaurant during scheduled shifts
Greeting customers and conducting table visits to ensure satisfaction
Inspiring associates to be authentic and productive
Coaching and mentoring associates through one-on-ones, performance documentation, and reviews
Anticipating problems and taking proactive actions to prevent them
Serving as the primary resource for resolving associate questions
Serving as a specialist within the bakery cafe and ensuring associates are properly trained
Recruiting and training staff to meet staffing par levels
Ensuring all objectives are achieved while operating within company guidelines and ethical business practices
Exhibiting a professional image and embodying company values