Assistant Manager

Virginia Beach, VA, USA|

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $14.25 - $21.75

Benefits

Paid Time Off

Health Insurance

Employee Discounts

Training and development opportunities

flexible scheduling

Employee Assistance Programs

retirement plans

Job Description

Our company is a leading restaurant brand committed to delivering exceptional dining experiences through high-quality food, service, and hospitality. As a dynamic and customer-focused restaurant, we pride ourselves on maintaining the highest standards in food quality, cleanliness, safety, and sanitation. With a strong emphasis on creating a positive environment for both guests and employees, our establishment fosters teamwork, professional development, and operational excellence across all facets of our business.

We are currently seeking a dedicated and motivated Assistant Manager to join our management team. This role is essential to our restaurant's success, responsible for directing and controlling operations to drive sales growth, maximize profitability, and ensure a consistently positive guest experience. As an Assistant Manager, you will report directly to the General Manager and work closely with the supervisory and team members to uphold brand standards and enhance overall restaurant performance.

The Assistant Manager position is a part-time, hourly role focused on maintaining exceptional operational standards. This includes overseeing food production to guarantee high-quality and consistent menu items, managing team performance on a shift-by-shift basis, and supporting the implementation of sales and marketing strategies. You will be instrumental in executing brand sales initiatives such as promotions, new product launches, and customer loyalty programs aimed at increasing customer engagement and retention.

Key responsibilities include managing the efficient and safe delivery of food and beverage orders across various channels, including in-restaurant dining, takeout, online orders, curbside pickup, and delivery services. You will be responsible for ensuring dining and food preparation areas comply with all health and safety regulations, addressing any unsafe practices promptly to provide a safe dining environment for guests and staff alike.

Additionally, you will handle daily operational paperwork, ensure strict adherence to cash control policies, and work strategically to optimize labor costs through effective scheduling aligned with business trends. People management is a critical aspect of your role, including recruiting and training new team members, motivating and evaluating staff, fostering positive working relationships, and minimizing turnover by addressing team concerns promptly and respectfully.

The ideal candidate will bring strong leadership skills, a passion for delivering outstanding customer service, and the ability to maintain a productive and respectful team environment. This role requires excellent organizational abilities and a proactive approach to problem-solving to drive continuous improvements in restaurant operations and guest satisfaction. If you are ready to contribute to a vibrant restaurant team and help create memorable guest experiences, we encourage you to apply for this rewarding Assistant Manager position.

Job Requirements

High school diploma or equivalent
prior experience in restaurant operations or management preferred
ability to work flexible hours including evenings, weekends, and holidays
strong organizational and multitasking skills
excellent customer service orientation
capability to lead and motivate a team
knowledge of health and safety regulations
ability to comply with cash handling procedures

Job Qualifications

High school diploma or equivalent
previous experience in restaurant management or supervisory roles preferred
strong leadership and interpersonal skills
excellent communication abilities
knowledge of food safety and sanitation standards
ability to manage multiple tasks in a fast-paced environment
familiarity with sales and marketing strategies in a retail or food service setting

Job Duties

Ensure a high quality operation
maintain controls
manage team members
advocate a team environment
manage personal development
provide team members, managers, and guests with a positive experience and atmosphere
ensure prompt, friendly service
ensure the production of high quality food on a consistent basis
direct overall activities and performance of team members on a shift-by-shift basis
assist with the development of sales and marketing strategies and implement, advertise, and promote campaigns
support and execute brand sales driving initiatives such as promotions, new product introductions, and brand loyalty initiatives
manage efforts to ensure a positive guest and team experience
ensure quality and timely delivery of food and beverages orders through various ordering channels
maintain and inspect dining room, food receiving, food holding, preparation, production, and storage areas to ensure health and safety regulations compliance
correct unsafe practices or conditions
complete daily paperwork and projects on time
comply with cash control policies and procedures
drive positive results for labor through proactive scheduling and reacting to business trends
control operating costs through awareness throughout the restaurant
ensure quality recruiting and training of new team members
participate in hiring, training, motivation, and evaluation of team members
create positive relationships with team members and managers
minimize turnover by responding to and assisting in resolving team member issues
ensure adherence to brand standards, company policies, and procedures during shifts where supervisor
support and practice an open door policy