Assistant Manager

Flynn Group entered the Panera Bread system in 2015 by acquiring 47 cafes and has since expanded to become the second largest Panera franchisee globally. The group continues to grow rapidly by opening new stores and acquiring other franchise operators. Flynn Panera operates under a decentralized business model where each geographic market is led by a Market Leader. Under the Market Leader are Area Directors who oversee multiple cafes in their regions. Each cafe is managed by General Managers who are supported by Assistant Managers and Team Managers. The leadership team at Flynn Panera brings over 190 years of combined experience in the restaurant industry, highlighting their commitment to operational excellence and superior customer service. Flynn Group, founded in 1999 by Greg Flynn, is the largest franchise operator worldwide with a diversified portfolio of iconic brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Their mission is to be the premier operator within each brand by living their core values of caring genuinely for people, playing like champions, and winning as one.

Panera Bread cafes under Flynn Panera are upscale, welcoming environments featuring freshly baked breads, pastries, made-to-order soups, salads, sandwiches, and specialty espresso beverages. Known for their artisan breads and quality offerings, these cafes maintain a clean, grease-free, and alcohol-free environment. The company emphasizes no late night shifts and no fryers cooking, focusing on a wholesome atmosphere great for their associates. As a Manager at Panera Bread, you will lead a team of up to 75 employees in delivering exceptional guest experiences. This role requires passionate, inspiring leadership, strong coaching and counseling skills, and attention to creating a profitable and efficient operation. Managers maintain high standards of cleanliness, sanitation, food safety, and facility management while fostering a culture of warmth and approachability for guests and team members alike.

Key responsibilities include full business performance management, including ordering, scheduling, labor control, marketing, facilities management, bakery operations, and catering. Managers analyze sales and profitability data to plan and execute strategies for sustained success. They serve as crucial communication links between associates and management, retaining and developing talent, managing budgets, and coordinating restaurant operations during shifts. Customer engagement through greeting and table visits is vital to ensure satisfaction while motivating associates to be authentic and productive. Coaching and mentoring through performance reviews and addressing problems proactively are integral to the role. Managers ensure staff receive comprehensive training and operate within company values and ethical standards, promoting a professional image and embodying the company's core values.

Ideal candidates will have 2-3 years of hospitality management experience, with a degree or equivalent background in hospitality or restaurant management preferred. Food management certifications are a plus, and candidates must embrace a "Run it Like you Own It" mentality, demonstrating ownership and accountability. The position offers competitive wages plus tips, flexible scheduling, profit-sharing opportunities, comprehensive benefits including medical, dental and vision coverage, 401(k) with company match, paid vacation, and career development opportunities. Physical standards include the ability to stand and move steadily for up to 10 hours, lift up to 50 pounds safely, read and write effectively, and possess hand dexterity for using tools and equipment. Flynn Panera is committed to diversity, inclusion, and providing accommodations where needed. This role is an excellent opportunity to join a growing brand with strong leadership and a supportive team environment.