Panda Express logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $27.00
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Work Schedule

Flexible
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Benefits

Free Meals
Generous compensation
Medical insurance
Vision Insurance
Dental Insurance
short-term disability insurance
Cancer income protection insurance
Pre-Tax Dependent Care Flexible Spending Account
401K with company match
Paid Time Off
Paid holidays
Bereavement leave
leave share program
discounts at theme parks
Gym memberships
Ongoing career and leadership development
Continuous education assistance
Associate referral bonus
Income protection insurance

Job Description

Panda Express, a leader in the fast-casual dining industry, is widely recognized as the largest family-owned American Chinese restaurant concept in the United States. Founded in 1983 in Glendale, California, Panda Express has expanded its reach to nearly 2,300 locations worldwide, delivering exceptional Asian dining experiences to millions of customers annually. The company prides itself on fostering a workplace culture that emphasizes family values, professional growth, and community involvement. Panda Express is committed to the personal and professional development of its associates, offering paid leadership training, mentorship, and ongoing support through a dedicated community focused on success. With its strong heritage and innovative approach to dining, Panda Express remains a trusted and beloved brand in the industry.

The Assistant Manager role at Panda Express is a pivotal position responsible for supporting the successful operation of a single store. This role involves overseeing various aspects of store management including hiring, training, and directing associates to meet and exceed financial and operational goals. The Assistant Manager ensures the delivery of outstanding guest experiences by maintaining high standards of customer service and operational excellence. Candidates stepping into this role will benefit from a comprehensive leadership training program lasting three or more weeks that equips them with the skills and knowledge necessary for effective management. This position offers a dynamic, fast-paced work environment ideal for individuals passionate about hospitality, eager to lead teams, and motivated to drive business success. The company provides a generous compensation package, inclusive of bonus opportunities, and an attractive benefits plan for full-time associates. These benefits include medical, vision, dental, and disability insurance, a 401K plan with company match, paid time off, and various employee discounts. Moreover, Panda Express encourages career advancement with continuous education assistance, ongoing career and leadership development programs, and opportunities for promotion within the management track. Individuals motivated by community service will also appreciate the company's commitment to giving back, enhancing the overall value proposition presented to prospective Assistant Managers. This role demands a blend of operational expertise, leadership ability, and adaptability, making it an excellent career opportunity within an established and respected brand.

Job Requirements

  • high school diploma required
  • flexibility to work in a store within a 50-mile radius
  • able to work a flexible schedule including weekends
  • Serve Safe certified
  • ability to lift up to 50 lbs
  • ability to stand for up to four hours
  • effective verbal communication skills
  • ability to adapt to dynamic environments
  • ability to manage conflicts and difficult situations

Job Qualifications

  • high school diploma
  • Serve Safe certification
  • previous leadership experience preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • knowledge of food service operations
  • commitment to customer service excellence

Job Duties

  • assist in the operation of a single store
  • hire, manage and direct associates to achieve financial goals
  • ensure delivery of exceptional guest experiences
  • participate in paid store leadership training
  • manage flexible scheduling including weekends
  • maintain food safety standards
  • provide mentorship and support to team members

Job Criteria

Experience

Mid Level (3-7 years)


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