Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $24.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
recognition programs
Bonuses
Training and Development

Job Description

Checkers & Rally's is a well-established quick service restaurant (QSR) chain that has made a significant impact on the fast-food industry by consistently delivering delicious food and excellent customer service. Known for its signature burgers, hot dogs, and unique flavored fries, Checkers & Rally's operates numerous franchise locations nationwide, serving millions of guests each year. The company is committed to making a difference in people's lives by supporting its franchisees, employees, and guests with dedicated service and quality operations. As a recognized leader in the QSR space, Checkers & Rally's fosters a culture that values integrity, service, excellence, and a bold commitment to growth. The brand is not only focused on delivering great food but also on ensuring its restaurants are safe, clean, and enjoyable environments for both employees and customers alike.

The role of Assistant Manager within Checkers & Rally's Corporate Field Operations team is a dynamic and pivotal position. This role directly supports the General Manager in driving the restaurant's success by achieving sales and profit goals, executing operational procedures, and providing outstanding guest and team service. Serving as a bridge between the management team and restaurant staff, the Assistant Manager plays a crucial role in the daily running of the restaurant by managing team performance, ensuring policy compliance, and maintaining high standards of cleanliness and safety. The position demands someone with energy, leadership skills, and a passion for customer service who can thrive in a fast-paced environment. This role is ideal for individuals who want to develop their careers in quick service restaurant management, offering opportunities for personal growth, professional development, and contribution to a brand that strives to be the first choice for guests and employees alike.

Assistant Managers at Checkers & Rally's are responsible for helping to build sales and profits through promoting guest satisfaction and efficient restaurant operations. They assist with recruiting and hiring team members, ensuring that training and development programs are effectively delivered to new and existing staff. The role also involves providing timely feedback and coaching, addressing guest complaints and employee issues, and escalating concerns to the General Manager as needed. Assistant Managers help make sure the restaurant operates smoothly and safely while maintaining an enjoyable workplace culture. Working at Checkers & Rally's not only offers competitive compensation but also comprehensive benefits including medical and dental plans, recognition programs, and bonuses, making it a rewarding place to advance your career in the QSR industry.

Job Requirements

  • high school diploma or general education degree (GED) preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • basic math skills
  • Microsoft Office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work a flexible schedule and extended hours
  • high energy to keep up with a fast paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • high school diploma or general education degree (GED) preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • basic math skills
  • Microsoft Office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work a flexible schedule and extended hours
  • high energy to keep up with a fast paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees, or guests to the general manager
  • assisting with interviewing and hiring the right team members
  • ensuring policy and procedures are being followed on shifts
  • training team members on operations, company policies and procedures, and guest service
  • identifying and responding to complaints and policy and procedure violations
  • providing regular feedback and coaching to team members on their performance
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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